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Scott Jenson

Scott Jenson
Reactive Haptics When people think of haptics, they usually think of typing on mobile keyboards or tapping on...
a week ago
14
a week ago
When people think of haptics, they usually think of typing on mobile keyboards or tapping on trackpads. While impressive, these are fairly limited uses of haptics, both attempting to recreate a simple “click.” These are one-shot user events that don’t respond dynamically to the...
Scott Jenson
Tactile Controls In A Digital World This article was written by Scott Jenson and Michael DiTullo and published at Core77 in April 2024 A...
8 months ago
95
8 months ago
This article was written by Scott Jenson and Michael DiTullo and published at Core77 in April 2024 A few recent tech writers have leaked that the new AirPods case will likely have a touch screen. Other earbud makers have tried this as well but it’s Apple, so people will naturally...
Scott Jenson
Sotto Voce “AI” and “The Cloud” are both hot topics, but couldn’t be more different. AI is new, unproven, and...
11 months ago
90
11 months ago
“AI” and “The Cloud” are both hot topics, but couldn’t be more different. AI is new, unproven, and surrounded by hyperbole, whereas “The Cloud” is older, established, and broadly accepted. But online, criticism is mounting against both, not so much for the technology itself but...
Scott Jenson
The invisible problem Whenever I explain my research at Google into mobile text editing, I’m usually met with blank stares...
a year ago
75
a year ago
Whenever I explain my research at Google into mobile text editing, I’m usually met with blank stares or a slightly hostile “Everyone can edit text on their phones, right? What’s the problem?” Text editing on mobile isn’t ok. It’s actually much worse than you think, an invisible...
Scott Jenson
Guidelines for Discussing UX A short and simple set of  guidelines to encourage better UX discussions. This (or a variation)...
over a year ago
37
over a year ago
A short and simple set of  guidelines to encourage better UX discussions. This (or a variation) could be posted near your code of conduct in your repos. It’s not a silver bullet, but allows teams to level up how they discuss UX. (It helps in discussing other things too!)  1....
Scott Jenson
Design can be free (part 3) This is the third in a series. The first two showed how confusing products could be fixed with...
over a year ago
29
over a year ago
This is the third in a series. The first two showed how confusing products could be fixed with fairly simple changes. It’s often possible to significantly improve a product even using the same hardware. This one tackles a much trickier problem: improving the quality of hardware....
Scott Jenson
Design can be free (part 2) My last post was on how ‘smart devices’ create overly complex designs by throwing in too many...
over a year ago
19
over a year ago
My last post was on how ‘smart devices’ create overly complex designs by throwing in too many features and misusing their hardware. It showed how great design doesn’t need to be fancy. Design, in fact, can be free. This post wants to push those assumptions a bit, redesigning a...
Scott Jenson
Design can be free As consumer devices get ‘smart’, they tend to sprout a large number push buttons. It’s almost cliche...
over a year ago
21
over a year ago
As consumer devices get ‘smart’, they tend to sprout a large number push buttons. It’s almost cliche at this point to complain about them. The tiny buttons, hidden modes, and Konami Code interaction encourages mistakes and forces frequent trips to the user manual. Of course, they...
Scott Jenson
A UX designer walks into a Tesla Bar I borrowed a friend’s Tesla 3 yesterday. About 5 minutes into the ride, the windshield started...
over a year ago
21
over a year ago
I borrowed a friend’s Tesla 3 yesterday. About 5 minutes into the ride, the windshield started fogging up. I couldn’t find the defroster on the large control screen Teslas are so famous for. In desperation, I tapped the CAR icon but that took me to the settings screen which ended...
Scott Jenson
The Present Needs Files My last post “The Future Needs Files” clearly touched a nerve. The comments covered concerns well...
over a year ago
19
over a year ago
My last post “The Future Needs Files” clearly touched a nerve. The comments covered concerns well beyond what I intended. This amazing energy shows how fundamental and impassioned we are when it comes to “storing my data”.  However, I made a mistake by titling my post “The Future...
Scott Jenson
The future needs files For many mobile users, files are like dinosaurs, a holdover from the bygone desktop era. Sure, they...
over a year ago
18
over a year ago
For many mobile users, files are like dinosaurs, a holdover from the bygone desktop era. Sure, they “work” but, they’re mostly there because, you know, ancient history. I’ve discussed this issue for the last 2 years and I usually get some version of “get over it grandpa”.  I’m...
Scott Jenson
Thinking with your hands UX is less about technique and more about teamwork. Getting everyone to agree on a common goal is...
over a year ago
21
over a year ago
UX is less about technique and more about teamwork. Getting everyone to agree on a common goal is where the real magic lives. But too often UX designers inadvertently sabotage that teamwork. Not intentionally, it’s just that, as a group, we UX designers have strong opinions that...
Scott Jenson
Assertive Instincts Your assumptions are your windows on the world. Scrub them off every once in a while, or the light...
over a year ago
18
over a year ago
Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won’t come in. Isaac Asimov It all started while on vacation with my wife. We were driving a rental car to a remote location in Washington state. The car had a safety feature that...