More from Scott Jenson
When people think of haptics, they usually think of typing on mobile keyboards or tapping on trackpads. While impressive, these are fairly limited uses of haptics, both attempting to recreate a simple “click.” These are one-shot user events that don’t respond dynamically to the user. On the Android team, I explored a range of interactive […]
This article was written by Scott Jenson and Michael DiTullo and published at Core77 in April 2024 A few recent tech writers have leaked that the new AirPods case will likely have a touch screen. Other earbud makers have tried this as well but it’s Apple, so people will naturally have strong opinions, and we’re no […]
“AI” and “The Cloud” are both hot topics, but couldn’t be more different. AI is new, unproven, and surrounded by hyperbole, whereas “The Cloud” is older, established, and broadly accepted. But online, criticism is mounting against both, not so much for the technology itself but for its misuse. Instead of waiting for big tech to […]
Whenever I explain my research at Google into mobile text editing, I’m usually met with blank stares or a slightly hostile “Everyone can edit text on their phones, right? What’s the problem?” Text editing on mobile isn’t ok. It’s actually much worse than you think, an invisible problem no one appreciates. I wrote this post […]
More in design
01 Intro Conversational interfaces are a bit of a meme. Every couple of years a shiny new AI development emerges and people in tech go “This is it! The next computing paradigm is here! We’ll only use natural language going forward!”. But then nothing actually changes and we continue using computers the way we always […]
SPACE in Guildford designed a 50,000 square-foot office with a focus on sustainability, featuring a striking atrium, collaborative spaces, and...
Adam Silver has an article titled “Do you trust design advice from ChatGPT?” wherein he prompted the LLM: How do you add hint text to radio buttons? It gave various suggestions, each of which Adam breaks down. Here’s an an example response from ChatGPT: If you want the hint to appear when the user hovers on the radio button, use a tooltip for a cleaner design Adam’s response: ‘If you want’ Design is not about what you want. It’s about what users need. ‘use a tooltip’ If a hint is useful, why hide it behind a difficult-to-use and inaccessible interaction? ‘for a cleaner design’ Design is about clarity, not cleanliness. Adam’s point-by-point breakdowns are excellent. The entire article is a great example of how plausible-sounding ideas can quickly fall apart under scrutiny from an expert who reframes the issue. It’s funny how prevalent this feels in our age of fast-paced information overload. You read an argument and it seems rational — that is, if you don’t think about it too long, which who has the time? But an expert with deep experience can quickly refute these mediocre rationales and offer a more informed perspective that leaves you wondering how you ever nodded along to the original argument in the first place. Humorously, it reminds me of the culture of conspiracy theories where the burden of proof is on you to disprove the bare assertions being made (a time-consuming job). Hence the value of experience (and what’s experience but an investment of time?) to pierce through these kinds of middle-of-the-road rationales. Experience helps clarify and articulate what lesser experience cannot see, let alone articulate. That all leads me back to Adam: ChatGPT pulls unreliable, uninformed and untrustworthy design advice from the internet and delivers it with confidence. I mean you can certainly listen to its advice. But I think it’s better to develop the instinct to ask the right questions and be able to recognise bad advice when you see it. There’s no shortcut to gaining experience. You can’t consume enough content to get it. You have to do. Email · Mastodon · Bluesky
I'm mostly anti-AI person since the AI hype started years ago. However with time I realized that I misjudged AI Coding — Here’s Why.