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Design can be free

from Scott Jenson [alt+shift+b] in design

As consumer devices get ‘smart’, they tend to sprout a large number push buttons. It’s almost cliche at this point to complain about them. The tiny buttons, hidden modes, and Konami Code interaction encourages mistakes and forces frequent trips to the user manual. Of course, they are survivable, but we don’t like them. As a […]
15th Jan 2023

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More from Scott Jenson

The Ma of a New Machine

Fast AI requires slow thinking The current Silicon Valley flex is trading notes on your favorite new AI tools over lunch. Each week brings another one to explore. Some of these tools are very impressive; I’ve been able to reply to someone with an alternative UI design in less than a minute, and they were […]

13th Apr 2026 • 1 votes
Boring is good

The initial, feverish enthusiasm for large language models (LLMs) is beginning to cool, and for good reason. It’s time to trade the out-of-control hype for a more pragmatic, even “boring,” approach. A recent MIT report shows that 95% of companies implementing this technology have yet to see a positive outcome. It’s understandable to feel confused. […]

15th Sep 2025 • 52 votes
Hype is a Business Tool

Remember WAAAY back in late 2022 (what feels like ancient history now) when you first started playing with ChatGPT? Like everyone else, you probably created a poem in a pirate’s voice. “Pirate Poetry” was fun, exciting, and even playful. Today, EVERYONE is talking about AI, and the conversation is all over the map. You have […]

6th Aug 2025 • 72 votes
Design for a Small Planet

Back in 1971, “Diet for a Small Planet” by Frances Moore Lappé made it clear the costs of eating meat were far greater than we had assumed. If we wanted the planet to thrive, we needed to shift to a more resource-efficient way to eat. UX Design is going through its own “you cost too […]

18th Mar 2025 • 71 votes
Reactive Haptics

When people think of haptics, they usually think of typing on mobile keyboards or tapping on trackpads. While impressive, these are fairly limited uses of haptics, both attempting to recreate a simple “click.” These are one-shot user events that don’t respond dynamically to the user. On the Android team, I explored a range of interactive […]

11th Feb 2025 • 64 votes

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Asking users to watch AI carefully is doomed to failure | Adaptive authoring of content that changes depending on the reader | A cluttered experience kills user focus | To predict patients’ treatment preferences, discussing medical dilemmas beat both survey responses and the patients’ own spouses | Measure outcomes, not vanity metrics | User satisfaction depends on expectations | Spotlight the main features and keep specialized options backstage | Allow users to paste passwords | Ambient AI works in the background to proactively surface relevant information during meetings | Writers don’t know what to ask, so AI should speak first, softly | Information pollution: cheap to publish, expensive to read | Give users bigger images when they want to zoom to see details | Past work must have a name so it can be found

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