More from Tech + Economics + Humans
PCMag.com: The company says it will show off "the newest additions to the Galaxy mobile device portfolio." In its teaser video, the company goes a step further and explicitly states that "Galaxy AI is coming," so get ready for some form of on-device, Samsung-developed artificial intelligence. The tech industry's obsession with integrating AI into every possible device - including, apparently, the upcoming Galaxy S24 - appears more like a frantic race to capitalize on a popular buzzword rather than a pursuit of meaningful innovation. Samsung has previously unveiled a new generative AI suite, Samsung Gauss, which is expected to be the engine driving “Galaxy AI”. Named after mathematician Carl Friedrich Gauss, this suite is divided into three parts: Samsung Gauss Language, Samsung Gauss Code, and Samsung Gauss Image. Gauss Language focuses on tasks like drafting emails, summarizing documents, translations, and enabling smarter device control. Gauss Code includes a coding assistant, offering features such as code explanation and test case generation. Gauss Image is designed for generating creative images, making style edits, and converting low-resolution images to high-resolution. None of this is revolutionary; similar concepts have been rolling out on platforms from Canva to Github and are already available on phones like last year’s Pixel 8 Pro. While features such as on-device AI calculations, advanced AI-driven photography, and live translation sound impressive, I can’t help but wonder if they will genuinely enhance user experience in the long term or simply serve as flashy, superficial selling points. Are these LLM-driven features revolutionary or incremental updates masquerading as groundbreaking advancements?
The internet was supposed to unite us. So what the fuck happened? And how did we become a cross-generational digital nation of assholes? We dreamed of a global, decentralized network spreading information, enabling communication, and connecting humanity. But somewhere along the way, it divided us. Our online spaces, overrun with tribalism, misinformation, harassment, and cruelty, often bring out the worst in human nature. Much of the blame lies in how our dominant online platforms are built. Social media, discussion forums, and comment sections are not neutral but purpose-driven products whose goals often work against healthy discourse. Consider anonymity, which shields users from accountability, enabling threats, propaganda, and mindless tribalism divorced from any ownership or consequence. Engagement-based algorithms promote controversial, emotive, and false content to maximize likes, shares, and ad revenue. Platforms allow misinformation to spread like wildfire, with manipulated media impersonating real people. Organized trolling campaigns operate openly, bombarding women, people of colour, and other marginalized groups with harassment yet facing few repercussions. Foreign influence operations deliberately spread propaganda to sow division. Conspiracy theories and partisan untruths proliferate unchecked, eroding our shared reality. Outrage, tribalism, cruelty — it’s all good for business. And so we have created online ecosystems that permit and actively incentivize our worst instincts. Environments perfectly designed to bring out trolls, grifters, demagogues, and white supremacists. But it’s not that simple. It’s not as simple as pointing at bogeymen and QAnon influencers. That’s passing the buck. The assholeification of the digital world is a movement we’ve all been a part of. Every single one of us. We’ve all felt and — at times, given into — the pull of being an asshole. We all became assholes online because the digital world enabled us to forget, ignore, or not bother with empathy, and we jumped at the opportunity. It didn’t have to be this way. People built these systems and these ways of interacting; people removed the friction points that made rejecting empathy either difficult or socially acceptable, and people can change. This is the task ahead, both as individuals and societies — to reimagine our online world in a way that reconnects us to our shared humanity. A revival of the internet’s founding vision, where connection comes before division, truth outweighs propaganda, and diverse voices come together in meaningful discourse. The experiments we’ve run over the past decades have gone off the rails. It’s time to retake control of our creation. But before we do that — we have to understand the process of empathy obstruction. We have to understand how the asshole gets unlocked. We Became Assholes Through Anonymity Anonymity has always played a role online, from bulletin boards and chatrooms to modern forums like Reddit and X. As our online lives become increasingly central, anonymity has evolved from an interesting quirk into a defining and sometimes dangerous force. An anonymous online persona decouples behaviour from real-world identities and consequences. Freed from accountability, people become more likely to make threats, spread misinformation, harass others, or behave in ways counter to social norms. Experiments have shown that even minimal anonymity shifts individuals towards more egocentric and unethical activity. The pseudo-anonymity of screen names produces measurable changes versus real names. Total anonymity, as found on many forums and message boards, can have an even more dramatic effect. With no identity tied to actions, inhibition and empathy tend to decrease. Studies of anonymous spaces repeatedly find increases in racism, sexism, body-shaming, and other antisocial acts. Anonymity grants the courage to be cruel. This “cowardly courage” manifests as organized attacks. Anonymous online mobs frequently coordinate harassment campaigns against women, people of colour, and other marginalized groups. A study of one such campaign found that over two-thirds of attacks originated from anonymous accounts versus named accounts. Anonymity unleashes our worst impulses. Propagandists and bad actors weaponize anonymity to spread misinformation without accountability. On forums like 4chan, anonymous users deliberately push racism, conspiracy theories, and falsehoods into the mainstream. Russia exploits anonymity in propaganda operations to impersonate Americans digitally. Anonymity provides cover for dangerous lies. Of course, anonymity has upsides, too. Whistleblowers rely on it to expose wrongdoing without risk of retaliation. People exploring sensitive identity issues use it to find support and understanding. Anonymity enables honesty on taboo topics and allows those without the power to challenge institutions. This same cloak of anonymity also shelters trolls, demagogues, and harassers from the consequences of their actions. It is the primary enabler of online mobs, giving courage to those whose messages would be objectively horrible if attached to a real person. Anonymity tilts online spaces to reward outrage over discourse and noise over the signal. We Became Assholes For Engagement Engagement is the lifeblood of social media. Comments, shares, likes — these metrics determine what content surfaces and succeeds. To understand how our online behaviour has grown crueller and more extreme, look to how platforms incentivize engagement above all else. Engagement-based algorithms govern nearly every social platform, recommending content based on popularity rather than accuracy or quality. Studies find falsehoods and conspiracy theories consistently outperform factual reporting in shares and likes. Extremist pundits get more engagement than moderate voices. Incendiary tweets draw more eyes than thoughtful discussion. The nature of these algorithms perpetuates addictive feedback loops. Outrageous content drives engagement, which platforms amplify and recommend to more users, who react with further outrage. Nuance and complexity get drowned out by whatever provokes the strongest reaction. Objective truth matters less than an emotional response. These dynamics enable fringe voices to achieve outsized influence through strategic gamed engagement. Provocateurs make extreme statements not to persuade but to trigger high-arousal emotions like anger, fear, or disgust. Those emotions drive shares, electrifying algorithms to blast content to new audiences. Studies find moral outrage is the strongest virality driver, and bad actors exploit this mercilessly. Consider the rise of hyper-partisan influencers across social media, who traffic almost exclusively in outrage, conspiracy theories, and tribalism. Instead, they produce little original content, endlessly reacting to the day’s controversies and “owning” whichever group their audience hates. Their social capital stems not from being correct or thoughtful but skilled at punching the brain’s rage buttons. Engagement-based systems incentivize these toxic dynamics not by accident but by design. Most major platforms are funded by advertising, with business models requiring endless growth in user attention. Controversy, drama, and outrage keep eyes glued and feeds scrolling — precisely what advertisers want. Stoking anger and paranoia is rewarded as long as it’s profitable. From an individual user perspective, these same incentives structure our online behaviour. In hopes of going viral, we are encouraged to take cheap shots, dunk on opponents, and frame every issue as an outrage against the other tribe. Thoughtful arguments stand little chance versus calculated takedowns — no matter how dishonest. Progress requires understanding these situational factors that encourage our worst instincts. Given their foundational role in social media business models, fixing engagement algorithms and incentive structures won’t be easy. BUT reforms are essential if we want online spaces to allow quality discourse and make the adoption of assholism harder than adopting empathy. Prioritizing accuracy over emotion, incentivizing listening over dunking, shaping norms around constructive disagreement — better sociotechnical architectures are possible. We face both a design challenge and internal psychological work of resisting reactivity. The quest for likes and upvotes brings out our tribal, impulse-driven selves. But we are also capable of so much more — empathy, curiosity, nuance. Reclaiming the internet’s potential requires reimagining platforms built to serve humanity’s best, not worst, instincts. Who we are and what we say and do online arises from how spaces are constructed around us. We must demand, create, and frequent spaces elevating compassion over compulsion and truth over the tribe. The algorithms must serve us — not the other way around. We Became Assholes When We Rejected Truth The rapid spread of misinformation represents one of the most alarming trends of the social media era. False and misleading content now proliferates across online ecosystems, drowning out facts and eroding shared reality. While misinformation is an old problem, modern platforms act as super-spreaders. This stems directly from how major platforms optimize for engagement over accuracy. Studies repeatedly show falsehoods and conspiracy theories outperform factual reporting in shares, likes, and viral spread. Platform algorithms recommend this misleading content more frequently, exposing more users and fueling engagement. Bad actors exploit these dynamics to flood the information ecosystem with propaganda and disinformation. State and non-state actors have weaponized these vulnerabilities to attack truth itself. Russia pioneered industrialized “active measures” to digitally impersonate Americans online, using troll armies and manipulated videos to spread disinformation without disclosure. Other state actors like China and Iran follow suit. These propaganda efforts deliberately target society’s fissure lines around race, immigration, and policing to inflame tensions and create chaos. The Kremlin’s 2016 election interference demonstrated the frightening effectiveness of these information warfare tactics. Russia infiltrated American political discourse by posing as Black Lives Matter activists, gun rights groups, veterans, and more. They organized protests and counter-protests around divisive issues on US soil. Their propaganda reached over 100 million Americans on Facebook, shaping political narratives and outcomes. Yet their primary goal was broader — to undermine shared reality and trust in institutions. In this, they succeeded. But misinformation also proliferates from domestic sources. Partisan websites and pundits spread propaganda and conspiracy theories for political gain. Scammers use fake news to drive ad revenue and traffic. Motivated reasoning makes people more likely to believe false claims aligning with their ideology. Those with the most extreme views are often most prone to disinformation — and algorithms funnel them more of it in a dangerous feedback loop. No issue highlights these threats more than COVID-19, which spawned misinformation undermining public health on an unprecedented scale. Viral conspiracy theories discouraged mask-wearing, social distancing, and vaccines, costing countless lives. Public health agencies fought a virus and an entire disinformation ecosystem built to undermine them. Social media’s engagement-based algorithms accelerate the death of empathy. Each of us plays a role too. Cognitive biases make us more likely to share content that provokes strong emotion rather than search for factual accuracy. We become unwitting accomplices when we react instead of reflecting, spreading information without checking sources, or engaging with disinformation even to argue against it. Protecting truth in the digital age requires reforming platforms’ economics and business models. But it also depends on each of us taking responsibility. We must slow down, verify sources, avoid knee-jerk reactions, and debunk falsehoods responsibly when we encounter them. Progress begins by recognizing how situational factors currently incentivize the worst in human nature — and having the wisdom and will to demand spaces that bring out our best. We Became Assholes When We Normalized Trolling Over the last 20 years, a new kind of epidemic has emerged and evolved: trolling. This issue has grown beyond annoyance into a systemic problem characterized by organized groups, mass coordinated campaigns, and individual trolls targeting vulnerable communities and individuals. Organized groups of trolls often target vulnerable communities, minorities, the LGBTQ+, or people with specific political beliefs. These attacks are not spontaneous; they are carefully planned and executed with the intent to harass, intimidate, and silence. These groups often operate in the shadows, using anonymous profiles and encrypted channels to coordinate their actions. They exploit the fear and insecurity many vulnerable individuals feel online, magnifying it through relentless abuse and threats. The damage caused by these groups goes beyond the digital sphere. The emotional toll on victims can lead to mental health issues, withdrawal from social life, and even self-harm. These attacks erode online spaces’ trust and sense of community, replacing them with fear and suspicion. Mass coordinated trolling campaigns take the organized nature of group attacks to a new level. These campaigns are often politically motivated, aimed at silencing dissenting voices, discrediting individuals, or pushing a particular agenda. Through bots, fake accounts, and human trolls, these campaigns flood social media platforms with targeted harassment, misinformation, and propaganda. The scale and intensity of these campaigns can be overwhelming, making it difficult for targets to respond or defend themselves. This form of trolling has severe implications for democracy and free speech. These campaigns undermine open societies' principles by stifling dissent and manipulating public opinion. They create a chilling effect, where people are afraid to speak out for fear of becoming targets. Not all trolls are part of organized groups or mass campaigns. Many operate alone, driven by a desire for attention, amusement, or a warped sense of satisfaction from causing distress. These individual trolls often engage in provocative enterprises, posting offensive comments, sharing controversial opinions, or mocking others. While their actions may seem trivial compared to organized attacks, they can still cause significant harm. The anonymity of the internet allows these trolls to act without consequence, encouraging them to push boundaries further. The outrage and reactions they provoke often feed into their enjoyment, creating a vicious cycle of provocation and response. The trolling epidemic is a multifaceted problem, reflecting the complex nature of human interactions and the challenges of regulating online spaces. From organized groups attacking vulnerable communities to mass coordinated campaigns and individual trolls, the issue is pervasive and deeply damaging. We Became Assholes By Hanging Out With Assholes Engagement-based algorithms have revolutionized how we discover content online. Platforms analyze our impulses and interests to curate personalized feeds catering precisely to our interests. This can be tremendously useful — but also carries unintended consequences. When algorithms cater exclusively to existing preferences, they filter out challenging or opposing views. Over time, this creates isolated bubbles and echo chambers. Our feeds become dominated by similar voices, endlessly reinforcing our worldview. The mechanics of algorithms silently shape our realities. This intense personalization fuels fragmentation into increasingly extreme niches. Racists cluster with fellow racists, anti-vaxxers with anti-vaxxers, and conspiracy theorists dig deeper down rabbit holes. People’s views grow more entrenched with less exposure to alternate perspectives. Moderates leave as communities become more polarized. These dynamics assist the spread of misinformation and extremism. With no counterbalancing views, falsehoods and propaganda face little resistance. Highly-engaged niche groups exert outsized influence on platforms built around engagement. Anger and paranoia thrive inside closed loops. Echo chambers breed tribalism as groups form identities around shared views under attack by outsiders. Lacking humanization or dialogue with opposing sides, caricatures emerge demonizing perceived enemies. Studies find people dehumanize those with differing political opinions — seeing them as less evolved and lacking empathy. Bridging these divides will require making our algorithms — and worlds — more open. Platforms should balance relevance with occasional exposure to a diversity of views. Similarly, users can proactively follow those with different ideologies, creating digital “contact zones.” Openness provides an inoculation against misinformation and enables empathy. Echo chambers do not arise by accident but by engineering. The super-personalization of algorithms intelligently gives us what we want. But this can undermine what we need — occasional discomfort in the form of new perspectives and challenges to our assumptions. Our task is to build spaces that allow synthesis across tribes, enabling understanding. Escaping bubbles is difficult when business models profit from maximizing our time inside walled gardens. Revitalizing the web’s connective potential requires fighting fragmentation with curiosity. Our shared future depends on architecture encouraging us to inhabit each other’s worlds, not just our own. We Became Assholes To Sell Platforms Behind the algorithms, influencers, and outrage factories lies an even more fundamental driver — the very business models of major platforms. To understand the forces shaping online discourse, we must follow the money. The dominant model for most major social platforms is advertising. Platforms offer free services in exchange for users’ attention and data, which is used to target ads. Revenue depends on maximizing engagement — keeping users constantly plugged into algorithmic feeds filled with content optimized to compel the brain’s attention. This incentivizes a focus on user time over quality interactions. Features promoting health, like parental controls or limited usage, undermine profits. Controversy, outrage, and drama are good for business. The idea? Addicted users trapped in endless scrolls and infinite feeds. These incentives carry societal consequences when outrage fuels engagement. Platforms benefit from — and thus amplify — the most incendiary voices. Extremists drive clicks; conspiracy theories spread faster than facts. Corporate profit motives shape what billions see online. Platforms have outsized influence on public discourse, with little oversight or transparency. A handful of private companies command unprecedented control over the flow of information and the emergence of narratives, public opinion, and political outcomes. Yet their inner workings are largely shielded behind proprietary algorithms and business secrets. This lack of accountability incentivizes business models exploiting societal division. Platforms drive engagement by siloing users into echo chambers and reactionary tribes. Protections against harassment, abuse, and misinformation threaten profits — and as a result, they get inadequate attention. Critics argue current incentives are incompatible with healthy discourse. Reform will require rethinking the dominant ad-based business model. Some argue platforms are public goods that should not be organized around private profit. Others propose regulation forcing transparency around algorithms and moderation. Activist investors pressure companies to prioritize social good over endless growth. But solutions also depend on public pressure and individual choices. As users, would-be-non-assholes and citizens, we must demand platforms designed to serve humanity’s best interests, not the whims of algorithms. And make conscientious decisions about how we spend time and attention online. The path forward lies in grappling with complex economics shaping our virtual world. Our digital public squares should connect and empower diverse voices in the healthy debate — instead, profit motives fuel division. Reclaiming the internet’s potential requires examining how market incentives dictate platform decisions influencing billions and then building a future true to the liberatory vision which birthed this transformative technology. How To Not Be An Asshole Here’s the good news. All is not lost. Outrage may grab headlines, assholism may be easy, but the internet remains filled with knowledge, creativity, and human connections transcending division. Constructive paths forward exist if we have the courage and wisdom to take them. And — as you’ve probably guessed — those paths are dictated by our ability or willingness to build infrastructure for empathy. First, we must advocate for reforms of online architecture. Platforms should be pressed to improve content moderation, reduce anonymity, and provide algorithmic transparency. Business models maximizing addiction and outrage should face regulation to align with social good. Section 230 protections are not absolute — accountability can be demanded. But top-down fixes alone are insufficient. Lasting progress requires a cultural change in how we approach online spaces. We can build habits of critical thinking and emotional self-regulation to resist reactivity. Seek shared truth grounded in evidence, not tribal confirmation bias. Assume good faith until proven otherwise. And proactively build connections across lines of difference. Share stories and follow accounts of those unlike you. Join forums fostering nuance and perspective-taking. Small acts of openness accumulate into bulwarks against polarization. Education provides another key lever, equipping the next generation of digital citizens with the ethics and emotional intelligence needed to resist online harm. Schools should teach critical thinking, media literacy, and self-reflection — identifying misinformation and manipulation while finding inner resilience. Finally, we must remember our common hopes and humanity. The same internet accelerating humanity’s worst also holds breathtaking potential for good. And each of us retains agency to choose how we inhabit virtual worlds. Building a just and truthful online community requires wisdom, courage, and faith in human decency. If we persist, a brighter future remains possible. At their core, today’s problems originate less in the technology itself than the human choices shaping it. We face a design challenge — conceptualizing and implementing sociotechnical systems aligned with ethical values, open discourse, and the public good. Getting there will be a continual struggle. But one worth waging for the world we hope to leave our children. This is the central project of our information age, to which each of us is called: rebuilding online ecosystems true to the enlightenment ideals which unleashed humanity’s creative potential — spaces connecting us in meaningful pursuits of knowledge, justice, and understanding across barriers. We have all become assholes. We have made a botched civilization online. It is within our power to remake it.
More in startups
GTA Online’s Shark Cards are a ~$425m annual annuity that gave Rockstar fire power to hire more developers and breathing room to perfect GTA VI.
hr:after { content: "𓃰" !important; line-height: 1.5; } In March 2025, I went on a Jhourney meditation retreat that was one of the most profound experiences of my life, and deeply reshaped how I related to myself. If you had told my pre-retreat self that this was going to happen, I wouldn’t have believed you. I’d done some meditation before—including a 10-day vipassana retreat—and while it didn’t do nothing, I was underwhelmed. I felt pretty resistant to spending that much time staring at the inside of my head: it seemed really hard to actually trust anything I learned that way, because it was such a complicated system. And besides, my brain seemed to work fine the way it was. I’d read some writing by serious meditators who seemed to be having a different experience, filled with insights and bliss, but it wasn’t one that I felt particularly drawn to. That much navel-gazing and wireheading felt self-indulgent, and anyway they seemed weird enough that whatever they were doing probably wouldn’t work for me. Then, in a moment of life imitating Bay Area House Party, we got Jhourney, a meditation retreat startup promising to speedrun you to the bliss part (tagline at the time: “Life-changing meditative bliss used to take thousands of hours to learn. We teach it in a week.”) When I heard them strongly recommended not only by the serious meditators I’d been reading, but also by a couple more hard-nosed coworkers, I decided to see what the hype was about. Jhourney teaches a style of meditation nominally focused on altered states called jhanas. Jhanas are blissful-feeling states that you can “relax into” if you release enough of what you might call tension or clenching or tanha, and then focus on an enjoyable open-hearted sensation like smiling, a joyful memory, or feeling care for a loved one. If done right, you can start a feedback loop of enjoying the enjoyment, and end up in a state of deeply absorbed euphoria. I say Jhourney is nominally focused on that because the jhanas are actually kind of a Trojan horse for improving your life and relationships, which somehow doesn’t sell as well as wireheading. Jhourney’s unofficial motto is “come for the bliss, stay for the personal growth.” The growth happens because a lot of the tension you’re trying to release in jhana meditation is downstream of repressed or “stuck” feelings, either small ones (“I don’t want to be hearing that sound over there” leading to micro-clenching the head and neck) or big ones (“I can’t let myself feel this sadness or I’ll cry and that would be shameful” leading to tensing the various face and chest muscles that would otherwise be helping you cry). In order to get into jhana states, a lot of people (like me!) end up having to work on untangling knots of emotional clenching, and this usually leads to a lot of growth. My first experience of my Jhourney retreat was showing up and being handed an 80-page handbook of meditation instructions. This already blew my mind a little, because I had never read anything about spirituality or emotions that I considered good. The “best” stuff I’d read about the mind was vapid pop-psychology, padding out truisms with engaging fluff until the result somehow became a marketable book. The rest was indistinguishable from astrology—it was never clear enough that I could tell whether it applied to me, which meant it didn’t seem to make falsifiable predictions. As for spiritual writing, it mostly felt like word-association mumbo-jumbo, with authors throwing around words that had the right vibes but that I wasn’t sure they themselves even really understood. Heck, the previous meditation retreat I’d been on had included watching an hour-long recording of the now-dead founder talking about how he could sense quantum vibrations. The Jhourney handbook didn’t have these problems, because it was written by software engineers. It was epistemically conservative and shockingly lucid, completely mumbo- and jumbo-free. To help with the inherently fuzzy language, they explained everything from multiple angles. They gave clear gears-level explanations of why they thought things worked the way they did. They even took a detour to explain their teaching philosophy so that students were oriented about why they were doing what they were doing. It was masterful pedagogy. Between the written instructions and the teachings from live meditation sessions, pretty soon I could get to a point that felt like the “on-ramp” to a jhana. But every time I got there, I would get stressed and “grabby” about what to do next, and “fall off” the ramp. By the time I got to day 4 of the retreat, I was feeling really frustrated about this, in a way that was starting to loop on itself. I was frustrated that I couldn’t reach jhana, and frustrated that the frustration was making things harder. I tried Jhourney’s recommended way of working with negative emotions, which was a self-compassion meditation. But no matter how much I tried, it didn’t really resonate; I couldn’t cultivate any emotional experience of self-compassion. In fact, I realized I couldn’t remember ever having had a real emotional experience of receiving compassion, and that that was probably kind of fucked up. A bunch of my friends were on the same retreat. Since I had no access to self-compassion, of course I used this realization to start worrying that they would judge me for having a hard time meditating because I was fucked up, adding even more layers to the feedback loop of doom. Days 4–6 were pretty bad. Every day Jhourney gave us a survey of “how was your day on a scale of 1-10 with 5 as a normal day?” I rated day 6 a 1.5. (To their credit, Jhourney knew this meant I needed extra help and offered lots of 1:1 time with different facilitators, although none of it made that much difference.) At this point, in one of my desperate attempts to think myself out of my feelings pickle, I started thinking a lot about the metaphor of the elephant and the rider. The idea is that people usually identify with everything that happens in their mind, but this is actually a confusion; it’s more accurate to think of “you,” the conscious part, as a small human rider perched atop a large lumbering elephant that often does its own thing. The only things that are actually in the rider’s action space are things like “say words to the elephant,” “visualize mental images to the elephant,” “direct attention to a particular aspect of experience,” etc. Everything else—including all emotions and many thoughts—is the elephant’s job. In this frame, the fact that the self-compassion meditation wasn’t working for me wasn’t really “my” fault. Whether the emotional experience of self-compassion happened was up to the elephant, and the only thing “I” (the rider) could do was to keep gently saying the words or doing the technique or whatever, and wait for the elephant to steer, at its own pace. Around that point I decided to give up on the Jhourney curriculum and just do whatever seemed like it would feel nice.1 I broke the rule of silence to ask for some reassurance from a close friend who was also on the retreat. When I got back to meditating, I made up a technique for myself where I imagined sending love and compassion to the elephant instead of to “myself.” This turned out to be a cheat code: I immediately felt an outpouring of warmth, and the reassuring things I was telling myself started to emotionally resonate. I really wish I could describe better what happened after that, but unfortunately it was a while ago and involved a lot of subtle mental movements, plus it’s hard to track what’s happening while a chunk of your psyche is liquefying. I remember a sort of sense of “going inside” the feeling of compassion and love for the elephant, having it take up more and more of my attention, and feel more and more deep, rich and meaningful. Then some kind of rush of energy and a full-body frisson that I’ve learned often happens when my brain has rearranged itself.2 When I got up and walked outside, I gradually noticed that the world felt pretty different. I realized that I’d always carried a “refrigerator hum” of subtle body tension that was now gone. Walking around the retreat center looking at the views felt amazing, like I could have spent days just melting into the landscape. The Lipton peppermint tea at the hot drink station tasted unreasonably good. I would sometimes tear up with joy or gratitude for no reason. I felt much deeper care and connection with my friends. Maybe that makes it sound a little gooey and impersonal, like I took a drug that replaced my normal self with a puddle of love or something. The actual experience was the opposite; somehow it felt like this was all happening because it was easier to be myself. The care and connection wasn’t coming from some foreign love puddle; it came out because a bunch of psychic gunk had sloughed off and made it easier for the real essence of Ben-ness to shine through. And then I used my newfound mastery of emotions and self-compassion to live happily ever after flailed around trying to integrate everything back into normal life. One of the big changes I noticed after the retreat was that my emotions got 2–3× more intense. I think this was net positive in the end, but it made coming back to work hard—I had a stressful role managing a large team, and I also needed to catch up from a week of being incommunicado, which was extra stressful. And it wasn’t exactly helpful that suddenly, if someone was annoying on Slack, it would sometimes make me want to shoot flames out my ears. Over the next couple weeks, the intensity settled back down and the changes in my moment-to-moment experience went maybe 80% of the way back to normal (e.g., I stopped spontaneously tearing up in normal circumstances). Some of them stayed, though: A lot of my shame/cringe reflex turned into a self-compassion reflex. I used to get super embarrassed by minor mistakes (things like, I don’t know, forgetting to lock a public bathroom door and having someone walk in). Now those things come with a very clear sense of “gosh, what a normal-person type of mistake that millions of other people have also made, it probably didn’t even register for the other person.” I became much more easily moved by art. I went from being moved to tears by a poem or piece of music maybe once a year to once a week. I stayed much more aware of my more subtle emotional responses. I remember listening to some instrumental folk music I’d probably listened to 100 times before, suddenly noticing that the melody felt deeply nostalgic and then realizing that was two levels further out on the feelings wheel than I’d ever felt for music. I still felt much less of a need to be distracted or stimulated than before. I used to listen to podcasts at 2× speed whenever I wasn’t fully focused on a task (e.g. if I was doing chores or walking). Now I have no desire to do this, and when I do listen to podcasts, 2× speed feels unpleasant. Similarly, I started to dislike a lot of restaurant food, and to really enjoy very simple home-cooked meals that I would have considered too bland before. Friends continued to mention that my body language was different. One noted: “more upright posture, more open shoulders, more fluid and gentle.” Another described me as “‘leaving less,’ as in, spending less time ‘out of the room’ in interactions.” These were great changes, but even better, a bunch of mindset and relational shifts also stuck around. Mindset-wise, I guess I’d just say I got feelings-pilled. If you’d asked me what the deal with emotions was before the retreat, I probably would have said something like: Positive emotions are nice, although you shouldn’t let them distract you too much from your long-term goals. Painful emotions are responses to stimuli that are part of our evolutionary inheritance, but are largely maladaptive today because we’re in an environment so different from where they arose. Assuming you have good enough self-control not to act out on them, their main effect is to make you dumber, which you should mitigate by not engaging with whatever makes you emotional until you’ve chilled out. My new view is more like the following (this is still an oversimplified strawman and reality is a lot messier): All emotions are important and beautiful components of unconscious/intuitive cognition.3 However, they sometimes create impulses to do things that aren’t actually good ideas. In the process of socializing ourselves not to follow those impulses, we’ve been trained to try to make the emotions themselves go away in painful ways, by repressing them or clenching up around them. Unintuitively, repression and clenching actually cause the emotions to “stick around” in some sort of partially metabolized state, which has negative side-effects, like anxiety, thought-looping, numbness, blind spots, impaired reasoning, bringing up secondary emotions as defenses, etc. A different way of working with these emotions, that’s better for you in the long term, is to figure out how to welcome and accept them. This eventually leads to them feeling less bad, and giving you more impulses that are good ideas and fewer bad ones. But it’s not as simple as “just stop repressing.” Welcoming emotions requires fully feeling them; if they’re strong, that can be too overwhelming to work unless you have a deep felt sense of safety. That safety can be provided in many different ways, e.g. a therapist, friends, some kinds of meditation, etc. If you don’t have access to enough safety, repressing or clenching temporarily might be your best option. The main thing that changed my view here was spending days at the retreat paying close attention to my own emotional experience. For example, near the beginning of the retreat, one of the facilitators claimed that thought-looping was usually a sign of a stuck or repressed emotion. I was really skeptical, but then I had several very clear experiences of thought-looping around something, going off to a private place to cry about it, and immediately stopping the thought spiral and relating to it differently.4 Similarly, I’d ended a long-term relationship right before the retreat, which I’d felt a lot of internal conflict and self-doubt about. My therapist had often told me things like “if you felt enough of your feelings you’d feel clear about this decision,” which sounded crazy to me at the time (uh, it’s a really hard call and there are a lot of tradeoffs that I don’t know how to weigh!). But on the last day of the retreat I noticed that I felt much clearer that a lot of the things I didn’t like about that relationship were real and important, and felt much more confident in my choice to end it. Of course, I’d already heard plenty of people say things like “you can’t make this kind of decision logically, you have to listen to your heart,” but I never really understood what they were talking about. In retrospect, I just didn’t have the ability to do the “listen to your heart” internal move, because the pipes were clogged by too much repressed gunk. I wish those soundbites had included a second sentence like “of course listening to your heart can be much easier said than done, so if it feels hard or unclear for you, here are some first steps to get started with, and be prepared for it to take you many hours (or years) to figure out what your heart is trying to say.” This new mindset really shifted the way I related to my emotions. While I still often experience them as painful, it’s much less than I used to, and now I start from the assumption that they’re not “actually” painful or bad, and that the best thing to do with them is to figure out how to accept them, welcome them, and find the wisdom or beauty in them. Overall this feels a lot better—when I run into something stressful or hard, instead of just flailing around not knowing what to do about it, it feels more like I have some kind of sense of direction or overall orientation, which is really comforting and grounding. I also noticed that a lot of these ways of thinking about emotional difficulty within myself were also useful metaphors for thinking about emotional dynamics between people. Just like resisting your own emotions is a common coping strategy but ultimately doesn’t work very well, resisting other people’s emotions is also a really common but damaging pattern, which I would guess is very involved in a lot of (most?) relational damage. For example, I realized that a big part of the root problem of the relationship that I had just ended was that both of us were missing the capacity to accept a bunch of each other’s emotions, which was something I hadn’t been able to articulate clearly at the time. I now think practices explicitly focused on welcoming each other’s emotions are a really valuable tool for nurturing relationships over time. In fact, I started to notice that a lot of sticky problems—both in my personal life, but also the type that I ran into as a manager—were partly downstream of people resisting emotions of one type or another. Alice is hard to communicate with, because she frequently monologues about unimportant details, because she wants to prove she understands everything, because she has a bunch of stuck fear/resentment about not being taken seriously. Bob and Clara have a persistent disagreement about strategy, because Clara doesn’t care enough about Bob’s opinion to engage, because Bob was cruel to her once; Clara never complained because she’s avoiding the feeling of having been hurt by it. Dave’s team is underperforming but Erin, the exec sponsor, doesn’t want to manage him out, because she’s scared of the conflict and of making Dave’s reports, who like him, angry. Of course, just because a problem is caused by stuck emotions doesn’t mean that unsticking them is the best way to solve it; but it was still a really useful lens to view what was going on. The other shift that stuck around was in my relationships. I made a huge improvement in my friendships, which a few different things contributed to: I felt a lot clearer about what I wanted from close friendships—mainly, a strong felt sense of safety and care—and that this felt like a big missing piece in my life. I also started getting better at feeling those. With a lot of my shame reflex dissolved, I felt generally safer with people overall—my intuitive predictions about how they’d respond to things I did felt more positive. I also got a lot better at noticing and appreciating the different ways people expressed care for me. Because I felt generally safer, I also got more willing to take risks or be vulnerable, which helped build closeness faster. A friend reflected that I seemed more courageous. This also meant that my “friend type” changed—I cared more about emotional connection and less about intellectual connection. Luckily, even though I live in a really heady milieu, I was still able to find a lot of big-hearted people and gradually build up a set of close friends who are wonderful at both. So far, this is the change I’m the happiest about. My dating life changed a bunch as well: I started being able to feel much more strongly attracted to people. For example, later that year, I got a crush on someone that was stronger than any crush I’d had in high school. I had a run of anxious-attachment-ish experiences, which I’d never had before, although they got way milder over time.5 The extra safety and courage I mentioned above were helpful in dating too: I got much more comfortable with communicating tricky things or being in weird situations (e.g. ones outside the standard script of “meet someone on an app, go on some dates, become exclusive”). A friend commented that it seemed like I had more degrees of freedom. These changes have been really wonderful overall, but also kind of intense. Becoming much more emotionally aware solved a bunch of my problems, like wanting deeper friendships or not understanding why my relationship was unsatisfying. But it turns out winning that boss fight just made all the enemies level up. My old problems got replaced with horrible new problems, like that sometimes my newly deep friends and I would have conflicts, or that I would be more into the person I was dating than they were into me. The part of my life where I feel the most mixed about the impact is work. About six months after my retreat, I got a pretty bad case of burnout and left my role managing a big team for a significantly less ambitious IC role. I don’t think the retreat was the main cause of my burnout—the main cause was that I didn’t have enough background in the area I was managing to have the type of impact that I wanted to, with a side helping of some difficult working relationships. But it turns out my new psyche had also gotten worse at repressing or avoiding emotion, and that made everything harder. I think of repression as the emotional equivalent of technical debt or deferred maintenance: a way of avoiding an immediate cost, in this case feeling uncomfortable feelings, in exchange for paying a higher cost later to clean it up.6 My role exposed me to a constant stream of low-grade painful things, like people being disappointed or annoyed at me, me being disappointed or annoyed at other people, projects not going well, office snacks being replaced with worse snacks, and so on. With less ability to avoid or repress, I had to feel more of them fully as they came up, and that was really draining. It also required enough time and attention that I had to defer a bunch of maintenance on my personal life. Even now that I feel like my energy levels have mostly recovered, I’m still not sure whether I want to go back to the center of the vortex. It’s not just that I would have to start deferring maintenance again; I’m also much more aware of a lot of maintenance I’d already deferred and really want to clean up—things like investing in friendships, like I mentioned above. If I were only working toward my personal growth and happiness, I’d say this change was clearly good. My life feels much richer and more whole, and taking a less ambitious role forced me to release some layers of ego attachment to having a “shiny” job or career, which was deeply freeing. But… I also care a lot about my impact on the world, and I think the next few years will probably be a critical period where my work could be especially high-leverage. From that perspective, it’s sad to feel resistant to maxing out on work right now. I feel pretty unsure about what to take away from all this. Here are some disconnected reflections. I would never have said that I had a problem with self-compassion or self-esteem before doing this retreat, because I was able to say the right self-compassionate words when I directly asked myself things. But from my point of view afterwards, it’s clear that I did have a big self-compassion problem; even though I could say the words, I wasn’t really feeling them or acting like they were true. Having the actual embodied experience and habits of self-compassion is the closest I’ve come in real life to The Vitamin.7 Jhourney is doing something really cool and is way better than most/all other meditation retreats on several axes (amount of support available, pedagogical excellence). That said, you probably shouldn’t expect to have this life-changing of an experience; I would guess I had something like a 95th-percentile-plus outcome in terms of long-term effects. I still think it’s awesome as an introduction to both meditation and embodied emotional awareness. I feel like I got really lucky on timing: if the retreat had ended one day earlier, I don’t think I would have gotten to the life-changing part. That freaks me out a lot. At first I concluded from this that I should get super into meditation. Then I did two more retreats (another Jhourney retreat and a Dustin DiPerna introduction to mahamudra retreat) and neither one of them had nearly as large of an effect. The second Jhourney retreat was really helpful in reinforcing my daily practice, and I do think a daily meditation practice was helpful in stabilizing the changes that became permanent, but I’m not even totally sure about that. Jhanas are definitely real. Also, it was kind of wild hearing somebody tell me something that sounded totally fake (“achieve bliss on demand using nothing but your brain”) and then back it up with an 80-page engineering manual and meticulous data on success rates. Overall this made me much more likely to believe that various other types of “woo” phenomena are real, at least in the sense that people are accurately describing their experiences. (I still believe the universe runs on physics, but a lot of woo things have physics-compatible explanations, especially if you buy that people’s intuitions can sometimes do spooky things.) I described this as “chang[ing] my personality” in the title, but I don’t want to oversell the magnitude. I do have a lot of conversations where someone asks me “so how come you’re so <like X>” and I tell them “I did this weird meditation retreat a couple years ago.” But also, there are a lot of different aspects of personality, and even though a bunch of those completely changed for me, most of them are still the same, so I’m still very similar to my past self in an absolute sense. What flags should tip you off that you should maybe be staring into your emotions more? Here are some things that I think might be clues (a lot of which described me, in retrospect): You often get stressed and stuck in thought loops You’re easily annoyed or frustrated You have too much scarcity mindset—you often worry this is the best job or relationship or whatever that you’ll ever have, in a way that’s not justified by the fundamentals You seek out a lot of distraction or stimulation; it’s not very enjoyable to just exist in the present You feel a lot of internal conflict or uncertainty about what you want There are parts of yourself that you really don’t like or wish were different You feel some missing depth, richness, or meaning in your life but can’t put your finger exactly on what I’m also just left with a lot of questions: Was this set of experiences… good? I’m really confident that it will be good for my own long-term life happiness. But the timing meant that I feel less willing to sign up for intense work during what might be one of the most critical periods for humanity, which feels bad even if the change was positive. I feel kind of unsure how to balance these. My shoulder Jeremy Bentham says I should have just kept playing push-pin. My shoulder, uh… deva? says if I follow my heart my impact on the world will be higher, even if it’s less predictable or legible. I don’t really feel like I buy either of these. It seemed like before this I was in a personality attractor basin with a lot of numbing and repression. How exactly did this happen, and more importantly, how can I/we avoid having it happen to as many people in the future? I have some sort of fuzzy leads on this (e.g. when I was young it was really easy to make me cry so I got picked on a lot in school), but not a particularly complete picture (e.g.: does this happen to everyone who has that experience? If not, what makes the difference?) Mechanistically, what did the elephant meditation do? Why did it work so suddenly and create such a lasting shift? (Was that in fact what was responsible for most of the lasting shift? How much of it was instead about what I learned at a cognitive level?) Is the glowy, “easier to be the essence of Ben” state that I ended up in right afterwards something that can be stabilized (or have aspects stabilized)? If so, how? More generally—where do I go from here? I’m convinced that doing the right type of introspection or meditation type thing for a week can unlock amazing things, and it feels like there are more amazing things out there to unlock, but I wish I had a better way of navigating towards them than semi-randomly trying things. A draft reader asked what I would tell my past self, or someone like me, about this arc. Ultimately, I’d boil it down to: There are probably a bunch of feelings that you’re refusing to welcome into your experience, and this is probably involved in a bunch of the things that are unsatisfying about your life and relationships. You can improve this by gradually, in a safe context, paying loving attention to the uncomfortable parts, from a place of wanting to know and care for yourself rather than to fix yourself. When that’s hard, remember that it’s not your fault. You’re just the rider; elephants gonna elephant. Let it go where it needs to and keep loving it as best you can. Thanks to Alex Allain, Catherine Olsson, Elena Lake, Jess Ocean, Rahul Dalal, and Sasha Chapin for feedback on a draft of this post. Ironically, Jhourney more or less recommends doing this in various parts of the handbook, but I was too into following rules to follow the part of the rules where they told me to stop following the rules. I don’t think this strictly qualifies as a jhana by Jhourney’s rubric, because it wasn’t stable and self-sustaining, but it otherwise felt close to how they describe first jhana. I do mean all, even ones that our culture really doesn’t like—for example, anger is a sign that something you care about is threatened and needs protecting, and fully welcoming it can help bring clarity about what exactly needs protecting and how. If you’re curious to learn more about the beautiful and constructive aspects of negative emotions, I recommend the book The Language of Emotions, Joe Hudson’s podcast (search for the emotion you’re interested in), or here are some specific articles summarizing his views on anger, fear, and shame. It was a lot easier to see this clearly on the retreat than in normal life: doing lots of meditation both made it easier to notice my own thought processes, and also faster to “unstick” or welcome the underlying emotions. I’m not totally sure what was up with this; I think it partly had to do with calibrating to the new level of attraction I could feel. Like tech debt or deferred maintenance, sometimes repression or avoidance can be the right strategy, if you’ll have more resources to deal with the problem later! “My deepest darkest fantasy is that I collapse on the street and I am rushed to the hospital. They perform a bunch of tests and find out I am severely deficient in some kind of vitamin. Then I start taking the vitamin and I become the happiest cleverest person alive because all my problems were caused by this one deficiency.”
Scarcity and survival keep you from being your best.
An old playbook is back for the deepfake era. Is it working?
If you haven’t subscribed to Where’s Your Ed At, now’s the best time. I’ve extended the sale — 10% off of the $70-a-year subscription for life (click here!) — for new subscribers for another week. It’s a