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Since the beginning of Buffer, we've always shared all of our learnings and failures. Over time this developed into a more defined goal and principle as part of the values of the company [http://www.slideshare.net/Bufferapp/buffer-culture-04]. Since we defined our value of transparency within the culture as
21st Sep 2014

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More from Joel Gascoigne

The power of company retreats: Thoughts after the 8th Buffer retreat

By now we have a fairly long history of doing retreats at Buffer. We’re now a 75 person team [https://buffer.com/about], and we just wrapped up our 8th company retreat in Madrid, Spain. Here’s a quick history of retreat locations, timeline and size over time: 1.

9th Mar 2017 • 57 votes
Change at Buffer: The next phase, and why our co-founder and our CTO are moving on

> Note: this was originally posted on the Buffer blog [https://open.buffer.com/change-at-buffer/]. We’ve always done things differently at Buffer. For me, this has always come from a natural desire to question things. Why base your company and team in a single location? Why is it customary to

20th Feb 2017 • 57 votes
From startup to scaleup: What we’re changing as we make the transition

> Note: this was originally posted on the Buffer blog [https://open.buffer.com/from-startup-to-scaleup-what-were-changing-as-we-make-the-transition/] . In the past couple of months, I’ve had a number of thoughts around the growth Buffer has experienced in the last year and some interesting challenges and paradoxes that seems to be bringing us. I’

1st Jun 2016 • 60 votes
11 cities in 3 months: The highs and lows of digital nomad lifestyle

In December, my friend and co-worker Brian [https://twitter.com/brian_lovin] casually mentioned to me that he would love to go traveling and explore Asia. I love Asia. I lived in Japan as a kid for 3.5 years, and I lived in Hong Kong for 6 months in

6th May 2015 • 37 votes
The top reason we haven’t sold our startup

We’ve been lucky at Buffer [http://bufferapp.com] to receive a number of acquisition offers along our journey so far. When I mention this to people, a key question that often comes up is “how did you decide not to sell?”. The earliest offer we had for Buffer was

13th Jan 2015 • 39 votes

More in programming

Education Shouldn't Be Held for Ransom

Google told K-12 schools they could turn off AI, but only if they gave up search too. That isn’t integration. It’s holding education for ransom.

18 hours ago • 1 votes
AI Assisted Sermon

Once a year at my church, I usually give one sermon. I was asked to tie the theme to a young adult retreat we had taken to the Sunshine Coast. My first experience giving a sermon was many years ago at my old home church in El Monte, California. It was a Vietnamese-American church, but…

20 hours ago • 1 votes
Fortune Telling and Speculative Design

Practical tools for design engineers to explore possible futures through speculative design

yesterday • 1 votes
Must we always use LLMs this way?

As with my last post on AI, let me open with a statement: Just because most people hold AI a certain way, doesn’t mean that we always must, either now or in the future. As I noted in that piece, and my shades of gray post, I am well aware — and agree with — … Continue reading Must we always use LLMs this way? →

2 days ago • 1 votes
Revisiting Buttons and Cursors

The CSS Working Group resolved to use cursor: pointer for buttons and other clickable form controls in the new appearance: base styles. That happened on October 21, but I posted about it yesterday and, uh, people have feelings about cursors. I wrote about buttons and cursors back in 2022, when a post titled "Buttons shouldn't have a hand cursor" was making the rounds. I admitted I didn't have a strong opinion either way, then argued that not using the hand cursor had become the new anti-pattern anyway. The web isn't an operating system, and people expect clickable things to show a hand. The issue is Cursors For Base Appearance in CSS Forms Level 1. The group adopted the rules from this comment, and the part that's triggering half the Web is: select, option, input[type=checkbox], input[type=radio], button, input[type=button], input[type=submit], input[type=reset], input[type=color], input[type=image], ::file-selector-button { cursor: pointer; } It seems like we have a tabs vs. spaces sort of debate. Again. Nicole Sullivan pulled cursor data from a bunch of design systems and, in September, 27 of the 33 systems that set a cursor used pointer. After she added more systems, it was closer to a 50/50 split. Elika Etemad made the usability case in the meeting. Per the minutes, she said the hand "makes it clear, as soon as you're hovering an interactive control, you're supposed to click on it," and called it a "usability benefit even if not historically done on some platforms." "But the hand means it's a link" Haz had an interesting reaction: The debate is over, and evil has won. His point is that he can't tell whether ⌘-clicking something will open it in a new window anymore. He feels more confident clicking a button when he knows it won't change the URL, like when it just opens a popover or a panel. He's not wrong about that.* I replied that I've been on team evil since 2022 (albeit without a strong opinion, just following what users seem to expect). Touch screens don't have a cursor at all, and on desktop, browsers show a link's URL in the corner when you hover it. That's some type of hint, at least. Haz pushed back that he'd have to watch the bottom-left corner with his peripheral vision, which is fair. He also said he never cared which cursor buttons got, he just wanted links to have their own. I can appreciate that. "But desktop apps don't do it!" Jacob Paris liked the standard cursor on buttons because it makes web apps feel more like desktop apps than websites. My opinion hasn't changed, though. People have already learned that a hand cursor means clickable on the Web. It's by no means mandatory, but it's familiar and satisfying, so it stuck. Either way, nothing changes today. The resolution only covers appearance: base, which browsers haven't shipped yet. Buttons and selects still use appearance: auto, and their cursor is still default. If your CSS reset, design system, or web components already set cursor: pointer on buttons, keep it. When appearance: base ships, controls that opt in will get the same cursors by default. But remember, these are only defaults! You can still add whatever cursor you want to whatever element you want. Nobody's gonna stop you. In 2022, I said I'd keep changing the cursor on buttons until there's a good reason to stop. In 2026, I still haven't found one…and neither has the CSS Working Group. *Thinking about this more, if 50% of design systems opted to add cursor: pointer to buttons already, isn't this already a moot argument? **In general, I think the Web should be more personal and expressive so who even cares about a default? This is especially true for personal and fun sites. Just don't go too crazy, especially when it affects accessibility and the overall user experience.

2 days ago • 1 votes
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