Full Width [alt+shift+f] Shortcuts [alt+shift+k] TRY SIMPLE MODE
Sign Up [alt+shift+s] Log In [alt+shift+l]
5
Perverse incentives, and the unintended consequences that flow from them, can be found on every continent, in every time, and in every industry. And marketing is no different. This article argues that a malevolent metric sits at the heart of many marketing discussions and decisions. I believe that the many marketers who prioritise this metric seek to capture value, but unintentionally destroy it.
2 days ago

Improve your reading experience

Logged in users get linked directly to articles resulting in a better reading experience. Please login for free, it takes less than 1 minute.

More from Articles - Alex Murrell

Thinking rationally about emotion

In advertising, using emotion is entirely logical. Creative agencies have made this case consistently. But in 2013 Les Binet and Peter Field bought some much-needed data to the discussion. In their seminal report, The Long and The Short of It, the duo analysed 30 years of IPA effectiveness award submissions. The study found that emotional campaigns outperformed rational campaigns on every brand and business metrics that had been measured. But why is this? This article aims to answer this seeming simple question. It argues that emotional, brand-building communications are more effective because they attract more attention, create stronger memories and are more likely to be shared.

12 months ago 119 votes
The age of average (encore)

The shift to music streaming has led to songs getting shorter, music getting less melodically diverse and lyrics getting more repetitive. Or to put it another way, just as our visual culture has become more homogeneous, so too has the music that accompanies it. Let’s run through these arguments one by one.

a year ago 114 votes
The age of average

In the early 1990s, two Russian artists named Vitaly Komar and Alexander Melamid hired a market research firm to survey the public on what they wanted in a work of art. Across 11 countries they then set about painting a piece that reflected the results. Each piece was intended to be a unique a collaboration with the people of a different country and culture. But it didn’t quite go to plan. Every picture looked the same. 30 years after the “People’s Choice” series, it seems the landscapes which Komar and Melamid painted have become the landscapes in which we live. From film to fashion and architecture to advertising, creative fields have become dominated and defined by convention and cliché. Distinctiveness has died. In every field we look at, we find that everything looks the same. Welcome to the age of average. Let’s dive in.

over a year ago 61 votes
How to ride a recession

A storm is coming. In 2020 Britain suffered its deepest recession in over 300 years. Two years later and the UK’s economic picture is not much prettier. This article argues that whilst recessions are a threat to some businesses, they are an opportunity for others. It argues that brands can not only survive a downturn but thrive in one. It explores five principles that will help your brand be one that finds strength in the slowdown. The principles will help you increase your dominance during a downturn. They will help you be one of the 9% of companies who come out of the recession stronger than you went in.

over a year ago 42 votes

More in startups

How Does GPT-5 Work?

Welcome to another premium edition of Where's Your Ed At! Please subscribe to it so I can continue to drink 80 Diet Cokes a day. Email me at ez@betteroffline.com with the subject "premium" if you ever want to chat. I realize this is before

18 hours ago 4 votes
America has only one real city

We need a few more of them. How can we get them?

yesterday 2 votes
Silicon Valley is sucking up Singapore’s tech talent

In The New Geography of Innovation, writer Mehran Gul examines the increasing competition for talent in Singapore, where big tech firms are luring people away from once-prized government jobs.

yesterday 3 votes
South Park and The Greatest TV Contract Clause Ever

Matt Stone and Trey Parker became billionaires by making 27 seasons of the funniest shows ever (and signing a first TV deal with an improbable clause).

2 days ago 6 votes