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41

Huh! as a signal

from Dan Slimmon [alt+shift+b] in programming

We can never predict with certainty what the next system failure will be. But we can predict, because painful experience has taught us, that some or all of the causes of that failure will be surprising. We can use that!
6th Feb 2023

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More from Dan Slimmon

Lecture: Queueing theory on a cocktail napkin

Queues are everywhere, and they follow mathematical rules. Learn a few of those rules! It'll go a long way to making you a stronger SRE.

25th Jun 2025 • 50 votes
did u ever read so hard u accidentally wrote?

Owning a production Postgres database is never boring. The other day, I’m looking for trouble (as I am wont to do), and I notice this weird curve in the production database metrics: So we’ve got these spikes in WALWrite: the number of processes waiting to write to the write-ahead log (or “WAL”). The write-ahead log … Continue reading did u ever read so hard u accidentally wrote?

14th Mar 2025 • 58 votes
Is ops a bullshit job?

I recently had the pleasure of reading anthropologist David Graeber’s 2018 book, Bullshit Jobs: A Theory. Graeber defines a bullshit job as, a form of paid employment that is so completely pointless, unnecessary, or pernicious that even the employee cannot justify its existence even though, as part of the conditions of employment, the employee feels … Continue reading Is ops a bullshit job?

11th Feb 2025 • 97 votes
Incident SEV scales are a waste of time

Ask an engineering leader about their incident response protocol and they’ll tell you about their severity scale. “The first thing we do is we assign a severity to the incident,” they’ll say, “so the right people will get notified.” And this is sensible. In order to figure out whom to get involved, decision makers need … Continue reading Incident SEV scales are a waste of time

29th Jan 2025 • 83 votes
Putting a meaningful dent in your error backlog

We often don't realize how noisy the errors have gotten until things are already well out of hand. After all, we've got shit to do. Deadlines to hit. By the time we decide to get serious about error management, a huge, impenetrable, meaningless backlog of errors has already accumulated. I call this stuff "slag."

15th Aug 2024 • 127 votes

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Education Shouldn't Be Held for Ransom

Google told K-12 schools they could turn off AI, but only if they gave up search too. That isn’t integration. It’s holding education for ransom.

16 hours ago • 1 votes
AI Assisted Sermon

Once a year at my church, I usually give one sermon. I was asked to tie the theme to a young adult retreat we had taken to the Sunshine Coast. My first experience giving a sermon was many years ago at my old home church in El Monte, California. It was a Vietnamese-American church, but…

18 hours ago • 1 votes
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Must we always use LLMs this way?

As with my last post on AI, let me open with a statement: Just because most people hold AI a certain way, doesn’t mean that we always must, either now or in the future. As I noted in that piece, and my shades of gray post, I am well aware — and agree with — … Continue reading Must we always use LLMs this way? →

yesterday • 1 votes
Revisiting Buttons and Cursors

The CSS Working Group resolved to use cursor: pointer for buttons and other clickable form controls in the new appearance: base styles. That happened on October 21, but I posted about it yesterday and, uh, people have feelings about cursors. I wrote about buttons and cursors back in 2022, when a post titled "Buttons shouldn't have a hand cursor" was making the rounds. I admitted I didn't have a strong opinion either way, then argued that not using the hand cursor had become the new anti-pattern anyway. The web isn't an operating system, and people expect clickable things to show a hand. The issue is Cursors For Base Appearance in CSS Forms Level 1. The group adopted the rules from this comment, and the part that's triggering half the Web is: select, option, input[type=checkbox], input[type=radio], button, input[type=button], input[type=submit], input[type=reset], input[type=color], input[type=image], ::file-selector-button { cursor: pointer; } It seems like we have a tabs vs. spaces sort of debate. Again. Nicole Sullivan pulled cursor data from a bunch of design systems and, in September, 27 of the 33 systems that set a cursor used pointer. After she added more systems, it was closer to a 50/50 split. Elika Etemad made the usability case in the meeting. Per the minutes, she said the hand "makes it clear, as soon as you're hovering an interactive control, you're supposed to click on it," and called it a "usability benefit even if not historically done on some platforms." "But the hand means it's a link" Haz had an interesting reaction: The debate is over, and evil has won. His point is that he can't tell whether ⌘-clicking something will open it in a new window anymore. He feels more confident clicking a button when he knows it won't change the URL, like when it just opens a popover or a panel. He's not wrong about that.* I replied that I've been on team evil since 2022 (albeit without a strong opinion, just following what users seem to expect). Touch screens don't have a cursor at all, and on desktop, browsers show a link's URL in the corner when you hover it. That's some type of hint, at least. Haz pushed back that he'd have to watch the bottom-left corner with his peripheral vision, which is fair. He also said he never cared which cursor buttons got, he just wanted links to have their own. I can appreciate that. "But desktop apps don't do it!" Jacob Paris liked the standard cursor on buttons because it makes web apps feel more like desktop apps than websites. My opinion hasn't changed, though. People have already learned that a hand cursor means clickable on the Web. It's by no means mandatory, but it's familiar and satisfying, so it stuck. Either way, nothing changes today. The resolution only covers appearance: base, which browsers haven't shipped yet. Buttons and selects still use appearance: auto, and their cursor is still default. If your CSS reset, design system, or web components already set cursor: pointer on buttons, keep it. When appearance: base ships, controls that opt in will get the same cursors by default. But remember, these are only defaults! You can still add whatever cursor you want to whatever element you want. Nobody's gonna stop you. In 2022, I said I'd keep changing the cursor on buttons until there's a good reason to stop. In 2026, I still haven't found one…and neither has the CSS Working Group. *Thinking about this more, if 50% of design systems opted to add cursor: pointer to buttons already, isn't this already a moot argument? **In general, I think the Web should be more personal and expressive so who even cares about a default? This is especially true for personal and fun sites. Just don't go too crazy, especially when it affects accessibility and the overall user experience.

yesterday • 1 votes
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