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Stefan Judis on Twitter: I'm diving into @remix_run and I strongly agree with the sentiment that a JS approach that includes writing event.preventDefault all the time is kinda off. The browser defaults are great, and yet we're rollin' our own for years now. 🤔 I’ve been thinking about browser defaults a bit lately. I think there are a few browser-related features that, collectively, we simply ignore. They’re built-in to the browser for our use, and yet it has become an almost knee-jerk reaction to immediately override them. I’m thinking of three things in particular: box-sizing: border-box CSS reset e.preventDefault() box-sizing: border-box I frequented it so much to grab this snippet, I can still visualize the post on Paul Irish’s website in my mind’s eye. If I say width: 200px I want it to be 200px. Not some other number depending on my borders and padding. I think a lot of people find this mental model more intuitive and, since it’s not the default for historical reasons, this is...
a year ago

More from Jim Nielsen’s Blog

Notes on Google Search Now Requiring JavaScript

John Gruber has a post about how Google’s search results now require JavaScript[1]. Why? Here’s Google: the change is intended to “better protect” Google Search against malicious activity, such as bots and spam Lol, the irony. Let’s turn to JavaScript for protection, as if the entire ad-based tracking/analytics world born out of JavaScript’s capabilities isn’t precisely what led to a less secure, less private, more exploited web. But whatever, “the web” is Google’s product so they can do what they want with it — right? Here’s John: Old original Google was a company of and for the open web. Post 2010-or-so Google is a company that sees the web as a de facto proprietary platform that it owns and controls. Those who experience the web through Google Chrome and Google Search are on that proprietary not-closed-per-se-but-not-really-open web. Search that requires JavaScript won’t cause the web to die. But it’s a sign of what’s to come (emphasis mine): Requiring JavaScript for Google Search is not about the fact that 99.9 percent of humans surfing the web have JavaScript enabled in their browsers. It’s about taking advantage of that fact to tightly control client access to Google Search results. But the nature of the true open web is that the server sticks to the specs for the HTTP protocol and the HTML content format, and clients are free to interpret that as they see fit. Original, novel, clever ways to do things with website output is what made the web so thrilling, fun, useful, and amazing. This JavaScript mandate is Google’s attempt at asserting that it will only serve search results to exactly the client software that it sees fit to serve. Requiring JavaScript is all about control. The web was founded on the idea of open access for all. But since that’s been completely and utterly abused (see LLM training datasets) we’re gonna lose it. The whole “freemium with ads” model that underpins the web was exploited for profit by AI at an industrial scale and that’s causing the “free and open web” to become the “paid and private web”. Universal access is quickly becoming select access — Google search results included. If you want to go down a rabbit hole of reading more about this, there’s the TechCrunch article John cites, a Hacker News thread, and this post from a company founded on providing search APIs. ⏎ Email :: Mastodon :: Bluesky #generalNotes

3 days ago 9 votes
Missed Connections

Let me tell you about one of the best feelings. You have a problem. You bang your head on it for a while. Through the banging, you formulate a string of keywords describing the problem. You put those words into a search engine. You land on a forum or a blog post and read someone else’s words containing those keywords and more. Their words resonate with you deeply. They’re saying the exact same things you were saying to yourself in your head. You immediately know, “This person gets it!” You know they have an answer to your problem. They’ve seen what you’re seeing. And on top of it all, they provide a solution which fixes your problem! A sense of connection is now formed. You feel validated, understood, seen. They’ve been through what you’re going through, and they wrote about it to reach out to you — across time and space. I fell in love with the web for this reason, this feeling of connection. You could search the world and find someone who saw what you see, felt what you feel, went through what you’re going through. Contrast that with today. Today you have a problem. You bang your head on it. You ask a question in a prompt. And you get back something. But there’s no human behind it. Just a machine which takes human voices and de-personalizes them until the individual point of view is annihilated. And so too with it the sense of connection — the feeling of being validated, understood, seen. Every prompt a connection that could have been. A world of missed connections. Email :: Mastodon :: Bluesky

4 days ago 6 votes
HTML Minification for Static Sites

This is a note to my future self, as I’ve setup HTML minification on a few different projects and each time I ask myself, “How did I do that again?” So here’s your guide, future Jim (and anyone else on the internet who finds this). I use html-minifier to minifiy HTML files created by my static site generator. Personally, I use the CLI tool because it's easy to add a CLI command as an npm postbuild step. Example package.json: { "scripts": { "build": "<BUILD-COMMAND>" "postbuild": "html-minifier --input-dir <BUILD-DIR> --output-dir <BUILD-DIR> --file-ext html <OPTIONS>" } } All the minification options are off by default, so you have to turn them on one-by-one (HTML minfication is a tricky concern). Me personally, I’m using the ones exemplified in the project README: --collapse-whitespace --remove-comments --remove-optional-tags --remove-redundant-attributes --remove-script-type-attributes --remove-tag-whitespace --use-short-doctype --minify-css true --minify-js true So, for a site folder named build, the entire command looks like this: html-minifier --input-dir ./build --output-dir ./build --file-ext html --collapse-whitespace --remove-comments --remove-optional-tags --remove-redundant-attributes --remove-script-type-attributes --remove-tag-whitespace --use-short-doctype --minify-css true --minify-js true That’s it — that’s the template. What Kind of Results Do I Get? I use this on a few of my sites, including my notes site and this blog. When testing it locally for my blog’s build, I: Run a build and put files to ./build Copy ./build to ./build-min Command: cp -R build build-min Run html-minifier on build-min and compare the resulting folders in macOS finder. Here’s my results for my blog (2,501 items in ./build): Directory size: Before: 37MB After: 28.4MB Difference: ▼ -8.6MB (-23.24%) Main index.html file lines of code: Before: 1,484 After: 15 lines Difference: ▼ -1,469 lines (-99%) Main index.html file size over the network: Before: 30.6kB After: 17.6kB Difference: ▼ -13kB (-42.48%) And the results for my notes (one big index.html file): File size: Before: 1.5MB After: 1.1MB Difference: ▼ -0.4MB (-26.67%) Lines of code: Before: 25,974 After: 1 Difference: ▼ -25,973 lines (-99.996%) Email :: Mastodon :: Bluesky #html

5 days ago 13 votes
Consistency For Who? Thoughts on Overriding Basic Computing Controls

A note before we start: I don’t know how much of this I believe. I’m sketching out some feelings in this post and thinking through whether it actually makes any sense. I’d be curious where other folks land on this. I’m not sure I totally understand this impulse we have on the web to override the default style and appearance of fundamental computing controls. Everyone wants their own checkboxes, radios, and select menus that fit their brand. But websites aren’t about you or your brand. They’re about the people you’re serving who have to use them, i.e. the users. And their needs vary from one person to the next, based on their unique context and environment (operating system, device, etc.) For them, a checkbox that’s visually and functionally uniform across every website is a good thing. It provides consistency and sets expectations — “Oh hey, a checkbox, I know how to use this. It looks and functions the same as a checkbox on every other website, app, or system preference on my computer.” But where we’ve arrived on the web is consistency for brands is more important than consistency for end users. Take Radios, For Example Imagine a radio control in macOS. There are some design considerations in how that system-level control looks and functions that are unique to macOS. For example, when a window loses focus in favor of another window, radio controls are de-emphasized visually because the user is now focused on something else in a different window. This is a unique solution for a specific computing experience where multiple windows may be on the screen at the same time and, as the user shifts focus from one window to another, additional visual help is provided to emphasize and de-emphasize the user’s focal point in the user interface. The beauty of leveraging a system-level element is that you’re tapping into these kinds of solutions which are tailored to solve problems unique to their context and environment. Contrast that with a radio somebody re-implemented on the web to match their brand. I highly doubt many have taken into consideration a de-emphasized state for windowed computing experiences. Or Take Select, For Example As another example, consider how the <select> element can break outside of the browser window because it is an OS-level control. For example, have a list with a lot of options? A <select> element can provide users something your custom select never could: an adaptation to its environment, the operating system. If the browser window is small on screen (because, say, the user is trying to do something else within their computing environment like side-by-side windows) the <select> can break out of the browser window and accommodate more space. Similarly, though perhaps not as advantageous, on mobile devices like iOS the <select> can break outside of the browser window. Something a custom element could never do. Additionally, these native controls are incredibly forward looking. If new hardware or OS appears on the scene (see visionOS), how the <select> works is handled for you. When it ships, you’re up to date (vs. a design system where now you have to go consider how, if at all, things change for your entire system and every site it supports). Business case: there’s no more economical way to ship websites than using the platform. You get outside engineering resources to build your UIs at no cost to you! Every component you build is a liability, so what’s the least you can do to deliver value? I get it, there are trade-offs. But when building UIs, how often do we stop to ask: What’s lost when we refuse to consider the context and environment of our users because we instead force upon them the context and environment of our brand? Two Cents on Design Systems We extoll the virtues of a “design system” within our brands and organizations — consistency, familiarity, uniformity, all for our users! But once they leave the walled garden of our brand, it’s ok that they suddenly lose this privilege? If the inconsistencies across design systems for basic computing controls were within our own organizational systems, we would be enraged! But since they’re across brands (e.g. websites), it’s fine? (Below is an example of radios and checkboxes and selects across various popular design systems.) In the end, it’s the user who has to deal with these inconsistencies. But isn’t that what “systems” are meant to solve in the first place? In other words, the default, un-styled, system-level controls for radios, switches, checkboxes, etc., are the original design system before our branded design systems overrode them. Are Organizational Design Systems User-Centric? Your organization’s design system lacks the sensibilities of your users’ platforms. “We made our own radios! They’re great! They’re ‘on-brand’ and consistent across all our stuff.” But they’re not consistent across all your users’ stuff. In other words, you made a radio for your company without considering what makes a radio a radio on the computer it will be used on. You oriented a visual and functional experience around you and your environment, rather than the person you’re serving and their context and environment. And I just tend to think we’re losing out on something with that choice — to say nothing of its cost. Disclaimers Disclaimer 1: I know I’m cheating here. Not all native system controls have been standardized in a way that serves the varied needs of complex applications. But, on the other side of this coin, a simple healthcare form that would be perfectly suited to some basic radio controls and a plain <select> menu instead rolls its UI for no other reason than to make it “on-brand” and it’s worse in almost every way: visually, functionally, accessibly. Disclaimer 2: Yeah I know, this puts us as developers at the mercy of browser vendors and OS platforms and the paltry level of access they give us to system controls. For example, it’s still not easy to mark a checkbox with an indeterminate state in HTML alone. I get that. But perhaps if we spent more time advocating for these kinds of enhancements (instead of re-theming a checkbox for the nth time) maybe we’d get what we ask for? Disclaimer 3: In case it’s not clear, I am not advocating every website everywhere should only use form controls provided by the web platform. The web is a big place, it’s silly to make universal statements for something so big. What I’m trying to do is bring attention to the fact that maybe you don’t need to roll your own. Maybe design systems should consider the computing context and environment of their users over the context and environment of their own brand. Disclaimer 4: I get that system-level consistency is a kind of branded consistency. If you choose an Apple product, you’re choosing an Apple-branded experience for native form controls. I realize these things are not totally brand-agnostic. But consumers make a choice when they buy a computing device, and maybe we should honor that choice rather than try overriding it. Disclaimer 5: Having disclaimers clears me of any and all criticism lol. Email :: Mastodon :: Bluesky

a week ago 69 votes
Relationship Advice for AI

You know what’s really helpful in solving my own problems? Writing them down, sending them to someone, and not hearing back. You ever do that? For me, it’s a bulletproof method to solving problems. It’s akin to those moments when you go to someone with a problem, you talk it through, you find a solution, you thank them for their help, and they say, “Well I didn’t even say anything, but you’re welcome.” If I have a friend, co-worker, or collaborator who I know is on the other end of a chat box, typing out my problem and not hearing back from them can be a tremendous help. Here’s an example of how it often goes: Jim Nielsen, Friday at 12:53 PM I’m having an issue where the deployment isn’t working. Failiures are coming from lines 123-125 of the build script... Jim Nielsen, Friday at 12:59 PM Oh, it looks like something changed in commit abc123e in the lock file... Jim Nielsen, Friday at 1:02 PM This is so weird, I hate troubleshooting this crap. Why is everything in the world garbage? Jim Nielsen, Friday at 1:03 PM Ok, I can’t figure this out. I'm going to need your help when you have a second. Jim Nielsen, Friday at 1:09 PM Oh hey, actually I think I know what the problem is... Jim Nielsen, Friday at 1:11 PM Ok, it’s fixed now. Nevermind, I don’t need your help. Thanks! Co-worker, Friday at 4:03 PM You're welcome, glad I could help! In contrast, AI is too eager to respond back with something when nothing would be much more helpful. Knowing another human is there to connect with — available, listening, but not speaking — has helped me many times as I express my thinking step-by-step. So let me give you some relationship advice, AI. Sometimes you don’t need to say or do anything. You just need to listen. Cool? Thanks. Email :: Mastodon :: Bluesky #ai

a week ago 32 votes

More in programming

Non-alcoholic apéritifs

I’ve been doing Dry January this year. One thing I missed was something for apéro hour, a beverage to mark the start of the evening. Something complex and maybe bitter, not like a drink you’d have with lunch. I found some good options. Ghia sodas are my favorite. Ghia is an NA apéritif based on grape juice but with enough bitterness (gentian) and sourness (yuzu) to be interesting. You can buy a bottle and mix it with soda yourself but I like the little cans with extra flavoring. The Ginger and the Sumac & Chili are both great. Another thing I like are low-sugar fancy soda pops. Not diet drinks, they still have a little sugar, but typically 50 calories a can. De La Calle Tepache is my favorite. Fermented pineapple is delicious and they have some fun flavors. Culture Pop is also good. A friend gave me the Zero book, a drinks cookbook from the fancy restaurant Alinea. This book is a little aspirational but the recipes are doable, it’s just a lot of labor. Very fancy high end drink mixing, really beautiful flavor ideas. The only thing I made was their gin substitute (mostly junipers extracted in glycerin) and it was too sweet for me. Need to find the right use for it, a martini definitely ain’t it. An easier homemade drink is this Nonalcoholic Dirty Lemon Tonic. It’s basically a lemonade heavily flavored with salted preserved lemons, then mixed with tonic. I love the complexity and freshness of this drink and enjoy it on its own merits. Finally, non-alcoholic beer has gotten a lot better in the last few years thanks to manufacturing innovations. I’ve been enjoying NA Black Butte Porter, Stella Artois 0.0, Heineken 0.0. They basically all taste just like their alcoholic uncles, no compromise. One thing to note about non-alcoholic substitutes is they are not cheap. They’ve become a big high end business. Expect to pay the same for an NA drink as one with alcohol even though they aren’t taxed nearly as much.

22 hours ago 4 votes
It burns

The first time we had to evacuate Malibu this season was during the Franklin fire in early December. We went to bed with our bags packed, thinking they'd probably get it under control. But by 2am, the roaring blades of fire choppers shaking the house got us up. As we sped down the canyon towards Pacific Coast Highway (PCH), the fire had reached the ridge across from ours, and flames were blazing large out the car windows. It felt like we had left the evacuation a little too late, but they eventually did get Franklin under control before it reached us. Humans have a strange relationship with risk and disasters. We're so prone to wishful thinking and bad pattern matching. I remember people being shocked when the flames jumped the PCH during the Woolsey fire in 2017. IT HAD NEVER DONE THAT! So several friends of ours had to suddenly escape a nightmare scenario, driving through burning streets, in heavy smoke, with literally their lives on the line. Because the past had failed to predict the future. I feel into that same trap for a moment with the dramatic proclamations of wind and fire weather in the days leading up to January 7. Warning after warning of "extremely dangerous, life-threatening wind" coming from the City of Malibu, and that overly-bureaucratic-but-still-ominous "Particularly Dangerous Situation" designation. Because, really, how much worse could it be? Turns out, a lot. It was a little before noon on the 7th when we first saw the big plumes of smoke rise from the Palisades fire. And immediately the pattern matching ran astray. Oh, it's probably just like Franklin. It's not big yet, they'll get it out. They usually do. Well, they didn't. By the late afternoon, we had once more packed our bags, and by then it was also clear that things actually were different this time. Different worse. Different enough that even Santa Monica didn't feel like it was assured to be safe. So we headed far North, to be sure that we wouldn't have to evacuate again. Turned out to be a good move. Because by now, into the evening, few people in the connected world hadn't started to see the catastrophic images emerging from the Palisades and Eaton fires. Well over 10,000 houses would ultimately burn. Entire neighborhoods leveled. Pictures that could be mistaken for World War II. Utter and complete destruction. By the night of the 7th, the fire reached our canyon, and it tore through the chaparral and brush that'd been building since the last big fire that area saw in 1993. Out of some 150 houses in our immediate vicinity, nearly a hundred burned to the ground. Including the first house we moved to in Malibu back in 2009. But thankfully not ours. That's of course a huge relief. This was and is our Malibu Dream House. The site of that gorgeous home office I'm so fond to share views from. Our home. But a house left standing in a disaster zone is still a disaster. The flames reached all the way up to the base of our construction, incinerated much of our landscaping, and devoured the power poles around it to dysfunction. We have burnt-out buildings every which way the eye looks. The national guard is still stationed at road blocks on the access roads. Utility workers are tearing down the entire power grid to rebuild it from scratch. It's going to be a long time before this is comfortably habitable again. So we left. That in itself feels like defeat. There's an urge to stay put, and to help, in whatever helpless ways you can. But with three school-age children who've already missed over a months worth of learning from power outages, fire threats, actual fires, and now mudslide dangers, it was time to go. None of this came as a surprise, mind you. After Woolsey in 2017, Malibu life always felt like living on borrowed time to us. We knew it, even accepted it. Beautiful enough to be worth the risk, we said.  But even if it wasn't a surprise, it's still a shock. The sheer devastation, especially in the Palisades, went far beyond our normal range of comprehension. Bounded, as it always is, by past experiences. Thus, we find ourselves back in Copenhagen. A safe haven for calamities of all sorts. We lived here for three years during the pandemic, so it just made sense to use it for refuge once more. The kids' old international school accepted them right back in, and past friendships were quickly rebooted. I don't know how long it's going to be this time. And that's an odd feeling to have, just as America has been turning a corner, and just as the optimism is back in so many areas. Of the twenty years I've spent in America, this feels like the most exciting time to be part of the exceptionalism that the US of A offers. And of course we still are. I'll still be in the US all the time on both business, racing, and family trips. But it won't be exclusively so for a while, and it won't be from our Malibu Dream House. And that burns.

yesterday 5 votes
Slow, flaky, and failing

Thou shalt not suffer a flaky test to live, because it’s annoying, counterproductive, and dangerous: one day it might fail for real, and you won’t notice. Here’s what to do.

2 days ago 5 votes
Name that Ware, January 2025

The ware for January 2025 is shown below. Thanks to brimdavis for contributing this ware! …back in the day when you would get wares that had “blue wires” in them… One thing I wonder about this ware is…where are the ROMs? Perhaps I’ll find out soon! Happy year of the snake!

2 days ago 4 votes
Is engineering strategy useful?

While I frequently hear engineers bemoan a missing strategy, they rarely complete the thought by articulating why the missing strategy matters. Instead, it serves as more of a truism: the economy used to be better, children used to respect their parents, and engineering organizations used to have an engineering strategy. This chapter starts by exploring something I believe quite strongly: there’s always an engineering strategy, even if there’s nothing written down. From there, we’ll discuss why strategy, especially written strategy, is such a valuable opportunity for organizations that take it seriously. We’ll dig into: Why there’s always a strategy, even when people say there isn’t How strategies have been impactful across my career How inappropriate strategies create significant organizational pain without much compensating impact How written strategy drives organizational learning The costs of not writing strategy down How strategy supports personal learning and developing, even in cases where you’re not empowered to “do strategy” yourself By this chapter’s end, hopefully you will agree with me that strategy is an undertaking worth investing your–and your organization’s–time in. This is an exploratory, draft chapter for a book on engineering strategy that I’m brainstorming in #eng-strategy-book. As such, some of the links go to other draft chapters, both published drafts and very early, unpublished drafts. There’s always a strategy I’ve never worked somewhere where people didn’t claim there as no strategy. In many of those companies, they’d say there was no engineering strategy. Once I became an executive and was able to document and distribute an engineering strategy, accusations of missing strategy didn’t go away, they just shfited to focus on a missing product or company strategy. This even happened at companies that definitively had engineering strategies like Stripe in 2016 which had numerous pillars to a clear engineering strategy such as: Maintain backwards API compatibilty, at almost any cost (e.g. force an upgrade from TLS 1.2 to TLS 1.3 to retain PCI compliance, but don’t force upgrades from the /v1/charges endpoint to the /v1/payment_intents endpoint) Work in Ruby in a monorepo, unless it’s the PCI environment, data processing, or data science work Engineers are fully responsible for the usability of their work, even when there are product or engineering managers involved Working there it was generally clear what the company’s engineering strategy was on any given topic. That said, it sometimes required asking around, and over time certain decisions became sufficiently contentious that it became hard to definitively answer what the strategy was. For example, the adoptino of Ruby versus Java became contentious enough that I distributed a strategy attempting to mediate the disagreement, Magnitudes of exploration, although it wasn’t a particularly successful effort (for reasons that are obvious in hindsight, particularly the lack of any enforcement mechanism). In the same sense that William Gibson said “The future is already here – it’s just not very evenly distributed,” there is always a strategy embedded into an organization’s decisions, although in many organizations that strategy is only visible to a small group, and may be quickly forgotten. If you ever find yourself thinking that a strategy doesn’t exist, I’d encourage you to instead ask yourself where the strategy lives if you can’t find it. Once you do find it, you may also find that the strategy is quite ineffective, but I’ve simply never found that it doesn’t exist. Strategy is impactful In “We are a product engineering company!”, we discuss Calm’s engineering strategy to address pervasive friction within the engineering team. The core of that strategy is clarifying how Calm makes major technology decisions, along with documenting the motivating goal steering those decisions: maximizing time and energy spent on creating their product. That strategy reduced friction by eliminating the cause of ongoing debate. It was successful in resetting the team’s focus. It also caused several engineers to leave the company, because it was incompatible with their priorities. It’s easy to view that as a downside, but I don’t think it was. A clear, documented strategy made it clear to everyone involved what sort of game we were playing, the rules for that game, and for the first time let them accurately decide if they wanted to be part of that game with the wider team. Creating alignment is one of the ways that strategy makes an impact, but it’s certainly not the only way. Some of the ways that strategies support the creating organization are: Concentrating company investment into a smaller space. For example, deciding not to decompose a monolith allows you to invest the majority of your tooling efforts on one language, one test suite, and one deployment mechanism. Many interesting properties only available through universal adoption. For example, moving to an “N-1 policy” on backfilled roles is a significant opportunity for managing costs, but only works if consistently adopted. As another example, many strategies for disaster recovery or multi-region are only viable if all infrastructure has a common configuration mechanism. Focus execution on what truly matters. For example, Uber’s service migration strategy allowed a four engineer team to migrate a thousand services operated by two thousand engineers to a new provisioning and orchestration platform in less than a year. This was an extraordinarily difficult project, and was only possible because of clear thinking. Creating a knowledge repository of how your organization thinks. Onboarding new hires, particularly senior new hires, is much more effective with documented strategy. For example, most industry professionals today have a strongly held opinion on how to adopt large language models. New hires will have a strong opinion as well, but they’re unlikely to share your organization’s opinion unless there’s a clear document they can read to understand it. There are some things that a strategy, even a cleverly written one, cannot do. However, it’s always been my experience that developing a strategy creates progress, even if the progress is understanding the inherent disagreement preventing agreement. Inappropriate strategy is especially impactful While good strategy can accomplish many things, it sometimes feels that inappropriate strategy is far more impactful. Of course, impactful in all the wrong ways. Digg V4 remains the worst considered strategy I’ve personally participated in. It was a complete rewrite of the Digg V3.5 codebase from a PHP monolith to a PHP frontend and backend of a dozen Python services. It also moved the database from sharded MySQL to an early version of Cassandra. Perhaps worst, it replaced the nuanced algorithms developed over a decade with a hack implemented a few days before launch. Although it’s likely Digg would have struggled to become profitable due to its reliance on search engine optimization for traffic, and Google’s frequently changing search algorithm of that era, the engineering strategy ensured we died fast rather than having an opportunity to dig our way out. Importantly, it’s not just Digg. Almost every engineering organization you drill into will have it’s share of unused platform projects that captured decades of engineering years to the detriment of an important opportunity. A shocking number of senior leaders join new companies and initiate a grand migration that attempts to entirely rewrite the architecture, switch programming languages, or otherwise shift their new organization to resemble a prior organization where they understood things better. Inappropriate versus bad When I first wrote this section, I just labeled this sort of strategy as “bad.” The challenge with that term is that the same strategy might well be very effective in a different set of circumstances. For example, if Digg had been a three person company with no revenue, rewriting from scratch could have the right decision! As a result, I’ve tried to prefer the term “inappropriate” rather than “bad” to avoid getting caught up on whether a given approach might work in other circumstances. Every approach undoubtedly works in some organization. Written strategy drives organizational learning When I joined Carta, I noticed we had an inconsistent approach to a number of important problems. Teams had distinct standard kits for how they approached new projects. Adoption of existing internal platforms was inconsistent, as was decision making around funding new internal platforms. There was widespread agreement that we were decomposing our monolith, but no agreement on how we were doing it. Coming into such a permissive strategy environment, with strong, differing perspectives on the ideal path forward, one of my first projects was writing down an explicit engineering strategy along with our newly formed Navigators team, itself a part of our new engineering strategy. Navigators at Carta As discussed in Navigators, we developed a program at Carta to have explicitly named individual contributor, technical leaders to represent key parts of the engineering organization. This representative leadership group made it possible to iterate on strategy with a small team of about ten engineers that represented the entire organization, rather than take on the impossible task of negotiating with 400 engineers directly. This written strategy made it possible to explicitly describe the problems we saw, and how we wanted to navigate those problems. Further, it was an artifact that we were able to iterate on in a small group, but then share widely for feedback from teams we might have missed. After initial publishing, we shared it widely and talked about it frequently in engineering all-hands meetings. Then we came back to it each year, or when things stopped making much sense, and revised it. As an example, our initial strategy didn’t talk about artificial intelligence at all. A few months later, we extended it to mention a very conservative approach to using Large Language Models. Most recently, we’ve revised the artificial intelligence portion again, as we dive deeply into agentic workflows. A lot of people have disagreed with parts of the strategy, which is great: that’s one of the key benefits of a written strategy, it’s possible to precisely disagree. From that disagreement, we’ve been able to evolve our strategy. Sometimes because there’s new information like the current rapidly evolution of artificial intelligence pratices, and other times because our initial approach could be improved like in how we gated membership of the initial Navigators team. New hires are able to disagree too, and do it from an informed place rather than coming across as attached to their prior company’s practices. In particular, they’re able to understand the historical thinking that motivated our decisions, even when that context is no longer obvious. At the time we paused decomposition of our monolith, there was significant friction in service provisioning, but that’s far less true today, which makes the decision seem a bit arbitrary. Only the written document can consistently communicate that context across a growing, shifting, and changing organization. With oral history, what you believe is highly dependent on who you talk with, which shapes your view of history and the present. With writen history, it’s far more possible to agree at scale, which is the prerequisite to growing at scale rather than isolating growth to small pockets of senior leadership. The cost of implicit strategy We just finished talking about written strategy, and this book spends a lot of time on this topic, including a chapter on how to structure strategies to maximize readability. It’s not just because of the positives created by written strategy, but also because of the damage unwritten strategy creates. Vulnerable to misinterpretation. Information flow in verbal organizations depends on an individual being in a given room for a decision, and then accurately repeating that information to the others who need it. However, it’s common to see those individuals fail to repeat that information elsewhere. Sometimes their interpretation is also faulty to some degree. Both of these create significant problems in operating strategy. Two-headed organizations Some years ago, I started moving towards a model where most engineering organizations I worked with have two leaders: one who’s a manager, and another who is a senior engineer. This was partially to ensure engineering context was included in senior decision making, but it was also to reduce communication errors. Errors in point-to-point communication are so prevalent when done one-to-one, that the only solution I could find for folks who weren’t reading-oriented communicators was ensuring I had communicated strategy (and other updates) to at least two people. Inconsistency across teams. At one company I worked in, promotions to Staff-plus role happened at a much higher rate in the infrastructure engineering organization than the product engineering team. This created a constant drain out of product engineering to work on infrastructure shaped problems, even if those problems weren’t particularly valuable to the business. New leaders had no idea this informal policy existed, and they would routinely run into trouble in calibration discussions. They also weren’t aware they needed to go argue for a better policy. Worse, no one was sure if this was a real policy or not, so it was ultimately random whether this perspective was represented for any given promotion: sometimes good promotions would be blocked, sometimes borderline cases would be approved. Inconsistency over time. Implementing a new policy tends to be a mix of persistent and one-time actions. For example, let’s say you wanted to standardize all HTTP operations to use the same library across your codebase. You might add a linter check to reject known alternatives, and you’ll probably do a one-time pass across your codebase standardizing on that library. However, two years later there are another three random HTTP libraries in your codebase, creeping into the cracks surrounding your linting. If the policy is written down, and a few people read it, then there’s a number of ways this could be nonetheless prevented. If it’s not written down, it’s much less likely someone will remember, and much more likely they won’t remember the rationale well enough to argue about it. Hazard to new leadership. When a new Staff-plus engineer or executive joins a company, it’s common to blame them for failing to understand the existing context behind decisions. That’s fair: a big part of senior leadership is uncovering and understanding context. It’s also unfair: explicit documentation of prior thinking would have made this much easier for them. Every particularly bad new-leader onboarding that I’ve seen has involved a new leader coming into an unfilled role, that the new leader’s manager didn’t know how to do. In those cases, success is entirely dependent on that new leader’s ability and interest in learning. In most ways, the practice of documenting strategy has a lot in common with succession planning, where the full benefits accrue to the organization rather than to the individual doing it. It’s possible to maintain things when the original authors are present, appreciating the value requires stepping outside yourself for a moment to value things that will matter most to the organization when you’re no longer a member. Information herd immunity A frequent objection to written strategy is that no one reads anything. There’s some truth to this: it’s extremely hard to get everyone in an organization to know something. However, I’ve never found that goal to be particularly important. My view of information dispersal in an organization is the same as Herd immunity: you don’t need everyone to know something, just to have enough people who know something that confusion doesn’t propagate too far. So, it may be impossible for all engineers to know strategy details, but you certainly can have every Staff-plus engineer and engineering manager know those details. Strategy supports personal learning While I believe that the largest benefits of strategy accrue to the organization, rather than the individual creating it, I also believe that strategy is an underrated avenue for self-development. The ways that I’ve seen strategy support personal development are: Creating strategy builds self-awareness. Starting with a concrete example, I’ve worked with several engineers who viewed themselves as extremely senior, but frequently demanded that projects were implemented using new programming languages or technologies because they personally wanted to learn about the technology. Their internal strategy was clear–they wanted to work on something fun–but following the steps to build an engineering strategy would have created a strategy that even they agreed didn’t make sense. Strategy supports situational awareness in new environments. Wardley mapping talks a lot about situational awareness as a prerequisite to good strategy. This is ensuring you understand the realities of your circumstances, which is the most destructive failure of new senior engineering leaders. By explicitly stating the diagnosis where the strategy applied, it makes it easier for you to debug why reusing a prior strategy in a new team or company might not work. Strategy as your personal archive. Just as documented strategy is institutional memory, it also serves as personal memory to understand the impact of your prior approaches. Each of us is an archivist of our prior work, pulling out the most valuable pieces to address the problem at hand. Over a long career, memory fades–and motivated reasoning creeps in–but explicit documentation doesn’t. Indeed, part of the reason I started working on this book now rather than later is that I realized I was starting to forget the details of the strategy work I did earlier in my career. If I wanted to preserve the wisdom of that era, and ensure I didn’t have to relearn the same lessons in the future, I had to write it now. Summary We’ve covered why strategy can be a valuable learning mechanism for both your engineering organization and for you. We’ve shown how strategies have helped organizations deal with service migrations, monolith decomposition, and right-sizing backfilling. We’ve also discussed how inappropriate strategy contributed to Digg’s demise. However, if I had to pick two things to emphasize as this chapter ends, it wouldn’t be any of those things. Rather, it would be two themes that I find are the most frequently ignored: There’s always a strategy, even if it isn’t written down. The single biggest act you can take to further strategy in your organization is to write down strategy so it can be debated, agreed upon, and explicitly evolved. Discussions around topics like strategy often get caught up in high prestige activities like making controversial decisions, but the most effective strategists I’ve seen make more progress by actually performing the basics: writing things down, exploring widely to see how other companies solve the same problem, accepting feedback into their draft from folks who disagree with them. Strategy is useful, and doing strategy can be simple, too.

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