More from Alex Baldwin
For press releases, advertiser requests, or similar sales campaigns you’re sending a small batch of, usually cold, emails out with a specific ask. Finding potential recipients, writing an email that’s helpful, and tracking the results doesn’t need to take all day or be painful. I’ve watched my fellow product people struggle with the pitfalls of outbound; spend all day trying to find emails, copy and pasting boring boilerplate copy, and then never following up. By stringing together Clearbit Connect, Google Sheets, and Streak, you can knock out these outbound projects super quickly, personalize them, and track progress through a funnel. I’ll walk you through exactly how it works using my most recent campaign, a sponsorship request for Hack Design. Researching for the right audience First up, you’re looking for the most likely people to be interested. For a press launch, that may be who frequently cover products in that space. In our example, Hack Design’s sponsor list, I was quickly able to look at who else was sponsoring comparable websites. For me, that meant researching the advertisers on Offscreen, Sidebar, Dribbble, recent design conferences and podcasts. It’s super simple to save your research and move on to finding the right people at those companies. Add companies to your list Start a Google Sheet with the column name Company. Research the companies most relevant to your outbound campaign. Great places to look are Angel List, Product Hunt, job boards (to see who is hiring in a space), Crunchbase, etc. Anywhere that let’s your group and filter through relevant companies. Add the company name to your list. Finding anyone’s email in seconds Now that you have a list of potential companies, let’s find the emails for the best people to talk to there. For my Hack Design list, I was lucky and had about a dozen sponsors from previous years. However, since we haven’t accepted sponsorship in over a year, a lot of my contacts at those companies were out of date. This process made it trivial to find the new people in those roles and be able to reach out. Get the right contacts from Clearbit Connect Add the column names Email and Full Name to your Google Sheet. Install Clearbit Connect if you haven’t already. This is the secret sauce that will allow you to find anyone’s email, for free. Connect does have a limit but for small batches, you shouldn’t have any problems. Disclosure: I’m a small-time investor in Clearbit. In Gmail, hit the Clearbit button in the top nav and then press Find email. Yep, it’s really that easy. You must start with the company and then narrow down by name or title. Copy and paste that into your Google Sheet. More coming soon Next up we’ll write our email and learn how to quickly customize every single one of them. This article is part one of a three part series, released weekly. Subscribe to get access first.
The hanging-punctuation property aims at giving web web designers a finer grained control over typography on the web. The idea behind hanging punctuation is to put some punctuation characters from start (or to a lesser extend at the end) of text elements “outside” of the box in order to preserve the reading flow. blockquote p { hanging-punctuation: first; } Since it only applies to quote marks, you can avoid single purpose classes and trust that your quotes will hang everywhere. Chrome hasn’t yet implemented the hanging-punctuation property, but it works perfectly in Safari. Typeset.js is an HTML pre-processor that adds a lot more functionality and will allow you to get cross browser compatibility.
Live every week like it’s Taco Week. Last year’s articles are now up on Medium.
Full-screen gif mayhem. Worked on this one day last year with CH Albach in order to show it off for a Halloween party. Since the domain is expiring, I’d prefer it live on in the lab. It was truly ahead of it’s time, but now Cochlea and Giphy GJ have surpassed it’s meager feature list. Let me know if you have any feature requests.
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Abel Design Group’s Waste Connections Level 6 Executive Suite in The Woodlands, Texas, harmoniously blends natural materials and sophisticated design...
Every great design has one organizing detail that unlocks everything else, and the best design leaders never stop looking for it. Every good piece of design has at least one detail that is the “key” to unlocking an understanding of how it works. Good designers will notice that detail right away, while most people will respond to it subconsciously, sometimes never recognizing it for what it is or what it does. These key details are the organizing principles that make everything else possible. They’re rarely the most obvious elements — not the largest headline or the brightest color — but rather the subtle choices that create hierarchy, guide attention, and establish the invisible structure that holds a design together. Sometimes those key details fall into place right away; they may be essential components of how an idea takes its form, or how function shapes a thing. But just as often, these keys are discovered as a designer works through iterations with extremely subtle differences. Sometimes moving elements around in a layout, perhaps even by a matter of pixels, enables a key to do its work, if not reveal itself entirely. Without these organizing details, even technically proficient design falls flat. Elements feel arbitrary rather than purposeful. Visual hierarchy becomes muddy. The viewer’s eye wanders without direction. What separates good design from mediocre design is often nothing more than recognizing which detail needs to be the key — and having the skill to execute it properly and the discipline to clear its path. Seeing the Key in Action Recently, a designer on my team and I reviewed layouts for a series of advertisements in a digital campaign. We’ve enjoyed working with this particular client — an industrial design firm specializing in audio equipment — because their design team is sophisticated and their high standards not only challenge us, but inspire us. (It may seem counter-intuitive, but it’s easier to produce good design for good designers. When your client understands what you do, they may push you harder, but they’ll also know what you need in order to deliver what they want.) The designer had produced a set of ads that visually articulated the idea of choice — an essential psychological element for the customer profile of high-end audio technology — in a simple and elegant way. Two arrows ran in parallel until they diverged, curving in different directions. They bisected the ad space asymmetrically, with one arrow rendered in color veering off toward the left and the other, rendered in white, passing it before turning toward the right. This white arrow was the key. It overpowered the bold, colored arrow by pushing further into the ad space, while creating a clear arc that drew the eye down toward the ad’s copy and call to action. It’s a perfect example of old-school graphic design; it will do its work without being understood by most viewers, but its function is unmistakable once you see it. In reviewing this piece, I saw the key right away. I saw how it worked — what it unlocked. And I also recognized that the designer who made it saw it, too. I could tell based upon his choices of color, the way he positioned the arrows — the only shapes, other than text, in the entire ad — and even the way he had used the curve radius to subtly reference the distinct, skewed and rotated “o” in the brand’s logotype. This kind of sophisticated thinking, where every element serves multiple purposes and connects to larger brand systems, separates competent design from exceptional design. The white arrow wasn’t just directing attention; it was reinforcing brand identity and creating a sense of forward momentum that aligned with the client’s messaging about innovation and choice. The Maturity Trap I’ve often heard it said that as a designer’s career matures, the distance between their responsibility and functional details grows — that design leadership is wielded in service of the “big picture,” unencumbered by the travails of implementation so that it can maintain a purity of service to ideas and strategy. I couldn’t disagree with this more. While it’s true that senior designers must think strategically and guide teams rather than execute every detail personally, this doesn’t mean they should lose touch with the craft itself. The ability to recognize and create key details doesn’t become less important as careers advance — it becomes more crucial for developing teams and ensuring quality across projects. A design director who can’t spot the organizing principle in a layout, or who dismisses pixel-level adjustments as beneath their concern, has lost touch with the foundation of what makes design work. They may be able to talk about brand strategy and user experience in broad strokes, but they can’t guide their teams toward the specific choices that will make those strategies successful. No Big Picture Without Details My perspective is that no idea can be meaningful without being synchronized with reality — as informed by it as it is influential upon it. There is no “big picture” without detail. The grandest strategic vision fails when it’s not supported by countless small decisions made with precision and purpose. No matter how one’s career matures, a designer must at least retain access to the details, if not a regular, direct experience of them. This doesn’t mean micromanaging or doing work that others should be doing. It means maintaining the ability to see how abstract concepts become concrete solutions, to recognize when something is working and when it isn’t, and to guide others toward the key details that will make their work succeed. Without that connection to craft, we become blind to the keys at work — we lock ourselves out of an understanding of the work that could help us develop our teams or ourselves. We lose the ability to distinguish between design that looks impressive and design that actually functions. We can no longer teach what we once knew. The best design leaders I’ve known maintain a hand in the craft throughout their careers. They may delegate execution, but they never lose their eye for the detail that makes everything else work. They understand that leadership in design isn’t about rising above the details — it’s about seeing them more clearly and helping others see them too. Great design has always been about the details. The only thing that changes as we advance in our careers is our responsibility for ensuring those details exist in the work of others. That’s a responsibility we can only fulfill if we never stop looking for the keys ourselves.
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This is Part 2 of my LLM series. In Part 1, I discussed how in just a few short years, we went from the childlike joy of creating “Pirate Poetry” to the despair that our jobs would disappear. My main message was to relax a bit, as companies abuse the hype cycle to distort what […]
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