More from Ian Betteridge
A week off work, yay! Obviously that has not stopped me checking and replying to a few emails. My team were also attempting to get me to help them cheat at the work Christmas quiz using WhatsApp. Shamefully, they didn’t even win. I had my first face to face physio session about my back. I […]
There are plenty of objections to preventing Elon Musk from donating to Reform. The first is it’s politically motivated. A party shouldn’t (the theory goes) use its power in government specifically to target another party. Of course, Labour could do this in a way which prevented all foreign donations to all parties, and thus side […]
1. Tech benevolent dictators are still… dictators in the tech community there is a concept of the “benevolent dictator for life”. This is a leadership model where one person, usually the founder, has the final say on decisions. They guide the project’s direction, relying on their expertise and vision to keep things on track, while […]
More in creative
When a system becomes complex and our knowledge peters out, we’re tempted to assert, in the words of Gilbert Ryle, that there’s a ‘ghost in the machine.’ “How does the stoplight work?” “Well, it knows that there’s a break in the traffic so it switches from green to red.” Actually, it doesn’t ‘know’ anything. Professionals […]
If any discussion of medieval medicine gets going, it’s only a matter of time before someone brings up leeches. And it turns out that the centrality of those squirming blood-suckers to the treatment of disease in the Middle Ages isn’t much overstated, at least judging by a look through Curious Cures. A Wellcome Research Resources […]
Anything that works in practice can work in theory. When a theory tells us something that is working is impossible, we’ve either measured wrong or the theory needs updating. Theories exist to explain, predict and understand. They are supposed to help us see and improve the world around us, and they’re never finished, just ever […]
A preternaturally talented, precocious child, barely out of toddlerhood, in powdered wig and knee-breeches, capering around the great houses of 18th century Europe between virtuoso performances on the harpsichord. A young boy who can play any piece anyone puts in front of him, and compose symphonies extemporaneously with ease…. Few scenes better capture the mythos […]
It’s tempting to go to an extreme. Unreasonable design standards, quality or hospitality are an effective way to gain share, delight customers and spread the word. To be unreasonable in service of your customers is a practice and a commitment. Along the way, though, reality sets in. The boss has multiple priorities. The uncompromising edges […]