AI can’t simulate human research participants yet, but it can help interviewers practice before meeting real users | AI answers can drain users’ cognitive budgets through several kinds of complexity | Let users type distant dates | Simplifying the NASA-TLX instrument for measuring task load | The “why” is the true value of user research | Activity theory recommends designing for the whole job | Filter overload swamps users | Who will hold the “commanding heights” of the AI economy?

At the Alaska Airlines Flagship Lounge in SeaTac International Airport, the door is always open. Travelers seek lounges as an...

By Marcos Eliades and Réginald-Jérome de Mans French tailors have never enjoyed the same recognition as the English or the Italians. England became pre-eminent due to its style setters in royalty and its military preeminence post-Waterloo; t... > Read more