AI can’t simulate human research participants yet, but it can help interviewers practice before meeting real users | AI answers can drain users’ cognitive budgets through several kinds of complexity | Let users type distant dates | Simplifying the NASA-TLX instrument for measuring task load | The “why” is the true value of user research | Activity theory recommends designing for the whole job | Filter overload swamps users | Who will hold the “commanding heights” of the AI economy?

Weekly curated resources for designers — thinkers and makers.

At the Alaska Airlines Flagship Lounge in SeaTac International Airport, the door is always open. Travelers seek lounges as an...

By Marcos Eliades and Réginald-Jérome de Mans French tailors have never enjoyed the same recognition as the English or the Italians. England became pre-eminent due to its style setters in royalty and its military preeminence post-Waterloo; t... > Read more